Customer Experience Group

29/11/2018

The world's oldest beauty brands.

29/11/2018

The first step in exceeding your customer's expectations is to know those expectations.
- Roy H. Williams

28/11/2018

The world's oldest automotive brands

28/11/2018

Make a customer, not a sale.
-Katherine Barchetti

28/11/2018

Words from one of our evaluators.
We appreciate your support, and it keeps us motivated.
Together, let's elevate customer experience. :)

27/11/2018

Register for the 7th annual edition of Luxury FirstLook in New York, hosted by Luxury Daily.
Christophe Caïs, CEO of Customer Experience Group, will be a keynote speaker for the topic "Measuring Customer Experience Across In-Store, Mobile, Online and on Phone"

Please click here to register for the Luxury FirstLook 2019: Digital Acceleration conference in New York on Wednesday, Jan. 16 2019

27/11/2018

The world's oldest fashion brands

26/11/2018

The world's oldest watch brands.

21/11/2018

"What’s behind Gucci’s blastoff? One reason is millennials."

The luxury market has grown at a staggering pace in recent years, yet luxury brands face serious challenges in the years ahead if they fail to engage millennial consumers on their own terms.