42 South Travel & Cruise

28/05/2025

We've had some reports that our 1300 number hasn't been working as it should.

We are very sorry if you haven't been able to contact us and have been working with our supplier to fix the issue.

To ensure this doesn't happen again, we have retired our 1300 number and have a new local number for you to contact us.

So, If you need to get in touch, you can reach us on our new number below!

☎️ (03) 7076 1070 (9am-5pm AEST)
💻 Live Chat @ 42southtravel.com.au

21/03/2025

✈️ Why use a Travel Agent? Here's why 👇

In just the past 24 hours:

• Mount Lewotobi in Indonesia erupted, grounding Bali flights ✋
• London Heathrow Airport closed due to a major power outage 🔌

For travellers who booked online, it’s chaos — hours on hold, no updates, and no idea what to do next.

But those who booked with a trusted Travel Agent?

✔️ We get direct airline system access
✔️ We receive waiver codes via email from the airlines
✔️ We don’t wait on hold – we take action fast
✔️ We know your itinerary and can rebook or rearrange things quickly

Don't face travel disruptions alone. Use a real person who cares – not a call centre or chatbot. 🧳💼

Send a message to learn more

05/03/2025

TROPICAL CYCLONE ALFRED UPDATE 12:30PM 05/03/2025

Gold Coast Airport will close from 4pm (QLD time) today Wednesday 5 March in response to Tropical Cyclone Alfred.

Passengers affected will be contacted by their airline regarding their options to reschedule travel.

From 4pm today, the terminal building will be closed, and there will be no public access to the terminal precinct during this time. For anyone seeking shelter, the closest evacuation centre is at Burleigh Waters Community Centre at 111 Christine Ave, Burleigh Waters.

The safety of our team, customers and airport is our number one priority. We are continuing to monitor weather warnings and will provide further updates when available.

To keep up to date with weather warnings, visit: https://dashboard.goldcoast.qld.gov.au/

Airline Updates below:
Virgin Australia: https://www.virginaustralia.com/au/en/travel-info/cyclone-alfred-update/?fbclid=IwY2xjawI0uiFleHRuA2FlbQIxMAABHbD4fbEG4dihn1brl_HX_SHZvYJkby5A0opQSJiC2CJyJ76IAVan0HJbMg_aem_Ra3bXxRDE-7_9gxuF5LsZQ
Jetstar Australia: https://www.jetstar.com/au/en/travel-alerts?fbclid=IwY2xjawI0ukJleHRuA2FlbQIxMAABHfH8TYeicue8xzUNMFafAkvQdh04p4W3KXKg-ReUb8PAuOhxOck01cqlwQ_aem_wjcendU6rI-SbiL17mBvig %20%E2%80%93%20Tropical%20Cyclone%20Alfred
Qantas: https://www.qantas.com/au/en/travel-info/travel-updates.html
Air New Zealand: https://www.airnewzealand.com.au/travel-alerts?fbclid=IwY2xjawI0ul1leHRuA2FlbQIxMAABHQZq7MkGjYGHF-vkOwfpGUd82mvJApi8kx4O6yt-FPgwI735Jyo9FCSb_A_aem_Za0wZrLU_22U1869rDVCnQ

30/07/2024

Important Update Regarding Regional Express Operations

Unfortunately, we have been informed in the last hour that Regional Express Holdings Pty Ltd (Regional Express or Rex) has entered voluntary administration. Our thoughts are with Regional Express employees and customers who have been impacted by this news.

Additionally all Regional Express intercity services operated by Boeing 737 aircraft have been cancelled and will no longer operate as scheduled. At this stage Rex’s regional network will continue to operate as scheduled.

In line with our policies and procedures and to protect our customers. We are initiating an immediate cease sale of ALL Regional Express (ZL) tickets as of 10pm AEST on Tuesday the 30th of July. A large majority of Rex routes are serviced by other airlines and we will work with you to find alternative services for new bookings.

For customers holding Regional Express tickets on the intercity jet network, unfortunately your booking has been cancelled and we are investigating options to get you to your destination with minimal disruption to your plans. This will involve moving you services operated by Virgin Australia. As soon as we confirm details of your new travel plans your itinerary will be updated and sent to you.

If you are a current client of ours holding Regional Express tickets issued directly by the airline and would like our assistance rebooking to Virgin Australia services, please email a copy of your ticket to [email protected] and we will do our best to assist you.

If you are travelling in the next 48 hours please call us on 1300 308 385 (Option 1) or send us a message in the Umapped app for immediate support.

30/07/2024

We have been made aware that Regional Express Airlines have temporarily stopped the sale of flights on their domestic jet network (flights operated by the Boeing 737). There appears to be no impact to other airlines or Rex’s regional network at this stage. If you have imminent travel requirements we can assist with bookings on Qantas, Virgin Australia and Jetstar on routes flown by Rex.

30/04/2024

We are aware of the temporary suspension of Bonza flights. While we have not sold Bonza flights directly to our customers, we recognise that some of you may have made independent arrangements directly with the airline and we would like to support you where possible.

Jetstar, Qantas and Virgin Australia are providing support to any passengers stranded mid-journey by offering complimentary seats on flights to the airport nearest to their final planned Bonza destination.

For those at an airport please approach the nearest airline customer service desk representative or contact the airline’s contact centres on the following numbers:

Jetstar - 13 15 38
Qantas - 13 13 13
Virgin Australia - 13 67 89

If you require assistance with re-arranging future travel plans please feel free to contact us on 1300 308 285 and we will do what we can to help!

13/12/2023

Cairns Airport closed as Cyclone Jasper predicted to make landfall.

⚠ Travel in and out of north Queensland is currently impacted by Cyclone Jasper, which is predicted to make landfall on 13 December 2023.

As a result, Cairns Airport has ceased operations and is not open today, Wednesday 13 December 2023. It will recommence operations when it is safe to do so. Updates can be found via the Cairns Airport Website 👉 https://okt.to/Jfrw0l

Please check your relevant carrier or the websites of airports in the affected region for any changes to your travel, and if your travel booking is impacted, please contact us.

14/03/2023

Exciting news! We've recently launched our new Umapped travel itinerary app, which allows you to access all your travel information in one place without needing a single sheet of paper. 🌍🌿📱

As part of our commitment to being a sustainable travel agency, we've done away with paper itineraries altogether. We believe that small steps can make a big difference when it comes to reducing our environmental impact, and that’s why sustainability is at the heart of everything we do.

With our app, you can easily view your flight details, hotel reservations, and other important travel information on your phone or tablet. Plus, you can chat with us and make changes to your itinerary in real-time, so you're always in control of your travel plans.

We're thrilled to offer this new service to our clients, and we hope it will make your travels more convenient and eco-friendly.

Let's travel smarter, together!

14/03/2023

You can now book your dream cruise holiday and take advantage of the best of both worlds - online convenience and traditional support!

Browse through our website to find your perfect cruise and enjoy the peace of mind that comes with our knowledgeable and friendly team. All you need to do is get ready for an unforgettable cruise holiday!

Visit our website and book your next cruise today!

www.42southtravel.com.au