• Mount Lewotobi in Indonesia erupted, grounding Bali flights ✋
• London Heathrow Airport closed due to a major power outage 🔌
For travellers who booked online, it’s chaos — hours on hold, no updates, and no idea what to do next.
But those who booked with a trusted Travel Agent?
✔️ We get direct airline system access
✔️ We receive waiver codes via email from the airlines
✔️ We don’t wait on hold – we take action fast
✔️ We know your itinerary and can rebook or rearrange things quickly
Don't face travel disruptions alone. Use a real person who cares – not a call centre or chatbot. 🧳💼
Send a message to learn more
05/03/2025
TROPICAL CYCLONE ALFRED UPDATE 12:30PM 05/03/2025
Gold Coast Airport will close from 4pm (QLD time) today Wednesday 5 March in response to Tropical Cyclone Alfred.
Passengers affected will be contacted by their airline regarding their options to reschedule travel.
From 4pm today, the terminal building will be closed, and there will be no public access to the terminal precinct during this time. For anyone seeking shelter, the closest evacuation centre is at Burleigh Waters Community Centre at 111 Christine Ave, Burleigh Waters.
The safety of our team, customers and airport is our number one priority. We are continuing to monitor weather warnings and will provide further updates when available.
Important Update Regarding Regional Express Operations
Unfortunately, we have been informed in the last hour that Regional Express Holdings Pty Ltd (Regional Express or Rex) has entered voluntary administration. Our thoughts are with Regional Express employees and customers who have been impacted by this news.
Additionally all Regional Express intercity services operated by Boeing 737 aircraft have been cancelled and will no longer operate as scheduled. At this stage Rex’s regional network will continue to operate as scheduled.
In line with our policies and procedures and to protect our customers. We are initiating an immediate cease sale of ALL Regional Express (ZL) tickets as of 10pm AEST on Tuesday the 30th of July. A large majority of Rex routes are serviced by other airlines and we will work with you to find alternative services for new bookings.
For customers holding Regional Express tickets on the intercity jet network, unfortunately your booking has been cancelled and we are investigating options to get you to your destination with minimal disruption to your plans. This will involve moving you services operated by Virgin Australia. As soon as we confirm details of your new travel plans your itinerary will be updated and sent to you.
If you are a current client of ours holding Regional Express tickets issued directly by the airline and would like our assistance rebooking to Virgin Australia services, please email a copy of your ticket to [email protected] and we will do our best to assist you.
If you are travelling in the next 48 hours please call us on 1300 308 385 (Option 1) or send us a message in the Umapped app for immediate support.
30/07/2024
We have been made aware that Regional Express Airlines have temporarily stopped the sale of flights on their domestic jet network (flights operated by the Boeing 737). There appears to be no impact to other airlines or Rex’s regional network at this stage. If you have imminent travel requirements we can assist with bookings on Qantas, Virgin Australia and Jetstar on routes flown by Rex.
30/04/2024
We are aware of the temporary suspension of Bonza flights. While we have not sold Bonza flights directly to our customers, we recognise that some of you may have made independent arrangements directly with the airline and we would like to support you where possible.
Jetstar, Qantas and Virgin Australia are providing support to any passengers stranded mid-journey by offering complimentary seats on flights to the airport nearest to their final planned Bonza destination.
For those at an airport please approach the nearest airline customer service desk representative or contact the airline’s contact centres on the following numbers:
If you require assistance with re-arranging future travel plans please feel free to contact us on 1300 308 285 and we will do what we can to help!
13/12/2023
Cairns Airport closed as Cyclone Jasper predicted to make landfall.
⚠ Travel in and out of north Queensland is currently impacted by Cyclone Jasper, which is predicted to make landfall on 13 December 2023.
As a result, Cairns Airport has ceased operations and is not open today, Wednesday 13 December 2023. It will recommence operations when it is safe to do so. Updates can be found via the Cairns Airport Website 👉 https://okt.to/Jfrw0l
Please check your relevant carrier or the websites of airports in the affected region for any changes to your travel, and if your travel booking is impacted, please contact us.
14/03/2023
Exciting news! We've recently launched our new Umapped travel itinerary app, which allows you to access all your travel information in one place without needing a single sheet of paper. 🌍🌿📱
As part of our commitment to being a sustainable travel agency, we've done away with paper itineraries altogether. We believe that small steps can make a big difference when it comes to reducing our environmental impact, and that’s why sustainability is at the heart of everything we do.
With our app, you can easily view your flight details, hotel reservations, and other important travel information on your phone or tablet. Plus, you can chat with us and make changes to your itinerary in real-time, so you're always in control of your travel plans.
We're thrilled to offer this new service to our clients, and we hope it will make your travels more convenient and eco-friendly.
Let's travel smarter, together!
14/03/2023
You can now book your dream cruise holiday and take advantage of the best of both worlds - online convenience and traditional support!
Browse through our website to find your perfect cruise and enjoy the peace of mind that comes with our knowledgeable and friendly team. All you need to do is get ready for an unforgettable cruise holiday!
Visit our website and book your next cruise today!
The COVID-19 pandemic brought the travel industry to its knees. Remember seeing pictures of airlines with their entire fleets lined up? Empty airport terminals around the world. Or those dreaded border closures?
Unfortunately we weren't immune to the devastating impacts to the travel industry. So we thought the best thing to do was to put everything on ice until things got better.
Now, the time is right and with the world travelling once more we want to create a world of travel experiences that are accessible to everyone, where our clients can see the world as they want to see it and support them on every step of their journey.
Now, more than ever before, an expert travel adviser is crucial for planning and managing a seamless journey.
We'd love to hear from all of our past, current and future clients again, we've missed you! So, when you're ready to travel again, we'll be here to support you every step of the way!
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At 42 South Travel & Cruise, we want to put the joy back into planning your next adventure. We’re here to help make every step in your journey effortless and curated to suit you, the individual.
We believe in high quality, value for money travel experiences that leave you smiling at every stage of your trip. Our selection of some of the World’s best travel suppliers are individually hand picked by us and we ensure that they share these same values that we live and breathe in our business by everyday.
My clients are at the front and centre of everything that I do and as a qualified travel agent you can have trust that I will handle every aspect of your travel arrangements as if they were my own and will be there to support you every step of the way.
Our page is a place where you can be inspired, connect with us and find everything you need to help plan and book your next trip. We invite you to connect and share your own adventures with our community.
We’re here to help between 8am - 7pm (Monday to Friday), 9am - 5pm (Saturday) and 10am - 4pm (Sunday). If you require assistance outside of these times in relation to your imminent travel plans please call us on 0426 532 170.
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