02/24/2026
Recent news coverage about violence in parts of Mexico has understandably raised questions for travelers with upcoming trips.
If you are scheduled to travel, the most helpful first step is to connect directly with your Go Travel advisor. They can review your specific itinerary, talk through your options, and share the most current verified information available to us.
If you did not book your trip through Go Travel, we recommend reaching out to the airline, tour operator, or company you booked with, as they are best positioned to assist you with your reservation and any available options.
Many of the incidents being reported are occurring on Mexico’s Pacific coast, particularly in the Puerto Vallarta/Jalisco region. Cancun and the Riviera Maya are located on the Caribbean coast, more than 2,000 km away, and are not in the same area.
At this time, tourism operations in Cancun and the Riviera Maya are continuing as normal.
We encourage travelers to rely on official sources for updates rather than social media posts, screenshots, or second-hand reports. At the moment, a large amount of unverified content - including edited, misattributed, or AI-generated photos and videos - is circulating online.
For Canadian travelers, the Government of Canada travel advisory page provides up-to-date, region-specific information:
https://travel.gc.ca/destinations/mexico
Go Travel advisors actively monitor official advisories, supplier communications, and trusted contacts in destination. If developments arise that directly affect your travel plans, your advisor will reach out.
Travel decisions are ultimately personal, and each traveler must decide what feels right for their situation. Your advisor can help you review the facts specific to your trip so you can make an informed choice.
Please be mindful about sharing unverified information online. While it often comes from a place of concern, it can unintentionally create confusion or unnecessary worry for travelers and their families.