10/03/2026
Important Travel Update โ Support for Customers
Dear Customer,
As events continue to unfold in the Middle East, we understand that many of our customers may be feeling worried or uncertain. Situations like these can change quickly, and we want to reassure you that our team is closely monitoring developments and remains fully focused on supporting our customers and prioritising your safety and wellbeing wherever you are in the world.
For more than 25 years, Skytrak Travel has been dedicated not only to creating exceptional holidays but also to providing reassurance, guidance, and genuine care when unexpected situations arise. With decades of experience behind us, you can be confident that you are in safe and knowledgeable hands.
Our immediate priority is assisting customers who are currently overseas and those due to travel within the next 7 days. To ensure we can provide the fastest possible support to those who need it most, we have temporarily closed our main operations and customer care phone lines. This allows our teams to focus entirely on travellers requiring urgent assistance.
Please be assured that our team is working around the clock behind the scenes, and we will reopen our customer service lines as soon as possible.
If your enquiry is not related to the current events in the Middle East, we kindly ask that you contact the travel advisor who arranged your booking for assistance.
We sincerely appreciate your patience, understanding, and continued trust in Skytrak Travel. We will continue to monitor the situation closely and will provide further updates as soon as new guidance becomes available.
Warm regards,
Vinay Kashyap
Managing Director & Owner
Skytrak Travel
