Bravofly

15/03/2020

Dear Customer,

Following the Spanish government's decision to limit the movement of people as much as possible to contain the spread of Coronavirus, easyJet has decided to:

a. operate a normal schedule on Sunday 15 and Monday 16 March to try and allow as many people as possible to return home.
b. cancel all easyJet flights to/from and within Spain from Tuesday 17 March until Sunday 29 March. During this time only a limited number of rescue flights will be guaranteed.

For the latest information on how to book onto a rescue flight, please visit www.easyjet.com

To stay as up to date as possible, we recommend that you follow the official instructions of the authorities and check the status of your flight directly on easyJet.com, or the website of your departure airport.

We also kindly ask that you refrain from calling us at this point in time. In this period we are receiving a very high volume of calls. We will contact you as soon as we have further updates, giving priority to the most imminent departures.

To find out more, please visit our website which we're regularly updating with the latest available information.

Thank you.

Book direct and you won’t pay more than you should. Book cheap flights at the official easyJet.com site for our guaranteed best prices to over 150 destinations.

14/03/2020

Dear customer,

Following the rapid spread of Coronavirus in Europe, many governments around the world are introducing travel restrictions and airlines are canceling or modifying their flight plans.

Due to this situation we are receiving an exceptional number of calls, and therefore we ask you not to contact us by phone.

If you need information on your next trip, we recommend that you follow the official instructions of the authorities and check the status of your flight on the airline or departure airport’s website.

We ask that you don’t contact us by phone for updates or information. If we receive information or updates from the airlines, we will inform you by email.

If you want to cancel or modify your reservation, you can make the request from your Account Area on our website or via app. We will manage it as soon as possible, giving priority to the most imminent departures.

For further information and updates, please check our website, which will continue to be updated with the latest news.

Thank you

Latest Update: As of 23.59, Friday 13th March 2020, the Czech Republic will ban entry to all passengers from China, South Korea, Iran, Italy, Spain, Austria, Germany, the United Kingdom, France, the Netherlands, Switzerland, Sweden, Norway, Belgium, and Denmark. Read more>

12/03/2020

US President Donald Trump has announced a travel suspension from the continental Europe to the US for the next 30 days to try to slow down the spread of coronavirus. All travel from continental Europe, excluding the United Kingdom and the Republic of Ireland, will be suspended for the next 30 days as of midnight on Friday the 13th of March 2020. This measure will most likely have an impact on your upcoming travel. The travel ban affects 26 countries in the Schengen zone only.

For most up to date information, we advise you to check the status of your flight on the airline's website directly or the relevant airport you are due to fly from or to.

We kindly ask you to refrain from calling us at this moment in time, as we're currently experiencing a very high volume of calls. We will contact you as soon as we have received an update on your flight, giving priority to the most immediate departures.

To find out more, please visit our website which we're updating regularly with the latest available information.

Thank you.

10/03/2020

In light of the developing situation regarding the coronavirus in Italy, across Europe and the rest of the world, we wanted to give you a quick update on how we are managing the situation.

Please continue to check out our Need Help page for answers to general questions and updated information about any emergency situations, including Coronavirus and Flybe.

https://www.bravofly.com/en/help/assistance

If you wish to cancel your flight or request a refund or change your booking, please do so by logging into your account area on our website or the app and we will no longer be able to accept these types of requests through social media.

https://secure.bravofly.com/account/login

Rest assured we are managing all requests as quickly as possible and are prioritising all requests as per the departure date. We will proactively contact you regarding your booking, so please check your email. Any requests made will follow the airline’s policies regarding cancellations, changes and refunds.

We are here to help! Manage your bookings or browse the help topics.

09/03/2020

Dear Customer,

due to the Coronavirus outbreak, the Italian government has taken the extraordinary measure of locking down the whole Nation until the 3rd of April.

This measure will most likely have an impact on your upcoming trip as all the airports in Italy will be affected and flights may experience short notice changes and/or cancellations.

For most up to date information, we advise you to check the status of your flight on the airline's website directly or the relevant airport you are due to fly from or to.

We kindly ask you to refrain from calling us at this moment in time, as we're currently experiencing a very high volume of calls. We will contact you as soon as we have received an update on your flight, giving priority to the most immediate departures.

To find out more, please visit our website which we're updating regularly with the latest available information.

Thank you.

27/02/2020

Coronavirus Update

Please check out our Need Help page for updated information about how your booking may be affected in light of the situation in Europe. We are constantly monitoring the Coronavirus situation in general as it evolves and prioritising customers who are due to leave soon. Whilst we are managing all refund requests as quickly as possible, we may not be able to reply to you as quickly as usual and we ask you for your patience at this time.

https://www.bravofly.com/en/help/assistance.html?relatedProduct=Flights&question=Coronavirus+outbreak+-+Not-IT

13/02/2020

Updated advice - Coronavirus outbreak
For more information, please go to our “Most frequently asked questions” section.
https://www.lastminute.com/en/help/assistance.html?relatedProduct=Flights&question=Travelling+to+China+-+Coronavirus+outbreak

15/11/2017

Unfortunately our call centres are currently experiencing some technical problems. As soon as we have resolved the issue we’ll let you know. If your request is urgent please send us a private message and we'll look into it asap.

04/10/2017

Update – What to do?
We've put together the latest information for customers. You can find the travel advice you need here > http://bit.ly/2xTLH6S

Monarch airlines has ceased operations on October 2, 2017 and all flights have been cancelled. Please do not travel to the airport if you have a flight booked with the airline, except customers who are already overseas and due to return to UK before the 15th of October 2017. We are currently experie...