Donna Bidwell - Travel Counsellors, Lowestoft, UK

Hi, my name is Donna Bidwell and I am a Travel Counsellor specialising in all aspects of travel. Over 25 years I have built up experience, a wealth of knowledge and most of all, an enthusiasm and passion for what I do as a travel agent. It is an advantage that I am not bound to any tour operators and neither do I have sales targets. Therefore, it's all about taking care of you and making sure I find you a perfect holiday/travel arrangements. As your Travel Counsellor, you are assured of fantastic service, wider choice of holidays and an easy and enjoyable experience with exceptional aftercare. Travel Counsellors award-winning technology enables me to work from home which means you can contact me in the day, evenings or weekends and receive prompt responses from me too. I take the personal service to the next level, some of the little things I like to do for my customers are forwarding passport information onto the airline, allocating seats and checking my customers in before they fly where possible and on their return flight too. If it is a special holiday then I will personally inform the hotel prior to arrival to see if they will do anything special for you; not forgetting always being at the end of the phone day or night if you should need me while away- who else would do all this for you? If you are thinking of booking a wedding abroad or honeymoon, then you need to speak to me. I am proud of the fact that in the last 10 years, I have arranged 27 overseas weddings for my customers. I love taking care of these special occasions and being there for my customers helping every step of the way, making it an enjoyable, easy, stress-free way of arranging a wedding. All aspects of your holiday are fully protected 100% of the time - and that's guaranteed. Travel Counsellors offer the best financial protection in the industry and it is offered free of charge to all our customers. During the Pandemic, I have been here for all of my customers and helped each and every one of my customers. I was available day and night via phone, email and what's app to be promptly available for everyone who had bookings with me and needed help and I am still here for everyone who books with me. Don't be just another booking to a direct operator or nothing more than just a transaction if you book online. My customers actually matter to me and all of my customers have the reassurance that I personally take care of their holidays and that I am the person they speak to every time. This last year especially has proven more than ever that it is important to book your holiday with peace of mind and with someone you trust. If you like the idea of having me arrange your next holiday with peace of mind, I'd love to hear from you. This year has especially shown the true value in having a personal travel counsellor having your back every step of the way.