21/09/2026
Melia Sunny Beach Official Information Group 2026
WHAT DOES “END OF SEASON” ACTUALLY MEAN WHEN YOU’VE PAID FOR AN ALL-INCLUSIVE HOLIDAY? 🤔
We’re currently staying at Meliá Sunny Beach on an All Inclusive TUI package, and I genuinely think this is a conversation worth having particularly for anyone thinking of booking late September next year.
Just days ago, guests were reporting three restaurants, three pools, snack facilities and a full resort experience.
We arrived on 17 September.
The hotel is still extremely busy. In fact, with three main restaurants currently operating, it can already be difficult to find a table at mealtimes.
Yet we have now been told that from Wednesday, while we are STILL here on our All Inclusive holiday, the hotel will be moving from three main restaurants to ONE.
Other facilities are also being reduced/closed as the hotel moves towards the end of its season.
So my question is:
What should “end of season” reasonably mean when a holiday company is still selling and operating a 4-star All Inclusive resort?
Should it mean:
❌ No hotel beach facilities?
❌ Three restaurants reduced to one?
❌ Pool facilities significantly reduced?
❌ Bars and other facilities gradually disappearing?
❌ Hundreds of guests trying to use the remaining facilities?
Some seasonal reductions are completely understandable. We knew this was a September holiday and wouldn’t expect every seasonal attraction to operate indefinitely.
But there is a difference between a seasonal reduction and substantially reducing the resort experience people actually paid for while the hotel remains busy.
What makes this even more interesting is what was available only a week ago.
Recent guests staying here in September reported three restaurants, three good-sized pools, snack facilities and the hotel’s beach facilities.
And on 17 September, when a prospective guest specifically asked Meliá whether the pools would close after 15 September, the hotel’s own representative responded that ALL POOLS would remain open until the end of the season on 30 September.
The hotel did explain that its private beach facilities close around 15 September because the municipality requires the equipment to be removed. That’s fair enough when it is clearly disclosed.
But closing facilities because of a municipal requirement is very different from making substantial operational reductions to restaurants and resort facilities while the hotel is still heavily occupied.
And here’s the part that concerns me most.
TUI is already selling Meliá Sunny Beach for essentially the SAME September period next year.
If next September’s customers are being shown the full resort and its restaurants, pools, bars and facilities, will they be clearly told before paying exactly what is likely to close during their holiday and on what dates?
Because customers cannot make an informed choice if they’re shown one version of a resort when booking and experience a significantly reduced version when they arrive.
I’m not expecting peak-August service at the end of September.
I’m expecting the All Inclusive holiday that was represented when we booked, subject to any seasonal restrictions that were clearly disclosed beforehand.
If three restaurants are struggling to seat everyone today, I’d genuinely like to know how reducing them to one restaurant on Wednesday is supposed to adequately serve the guests who remain.
We’ll be documenting what is open today, what was available approximately a week ago, and what remains available on Wednesday.
Because “end of season” shouldn’t simply become a catch-all explanation for withdrawing substantial parts of an All Inclusive holiday that people have already paid for.
If facilities routinely close on particular dates, tell customers those dates BEFORE they book. Then let the customer decide whether the holiday is still worth the money.
