30/09/2024
Why did I start a Short Stay (Airbnb) Management Company?
It really is one of the hardest things to do, and I'm starting to think I must be mental.
Imagine owning a hotel, with 300 rooms.
Balancing Housekeeping, Maintenance, Sales, Marketing, front of house, Financials (all usual hotel business stuff)
Then imagine each room spread around the UK, in individual locations. Each room has a kitchen, lounge, bathroom etc.
Better still each room has its own boiler, utilities, wheelie bin schedule, neighbours, parking regs and so on.
Also, each room has its own owner (client), so unlike a hotel, there's 1 owner per room, each demanding updates and financial information.
Each room has to be perfect, every time.
Each Guest wants it cheaper, sooner, better.
To do all of this and then receive complaints because it was too hot, too cold, too noisy, a mosquito bit you, or even better, there's a spider in the property.
Even writing this I seriously think I am mental.
The reason I started this company is because I couldn't find anyone else doing it to a standard I wanted to do it, and after 5 years in the game we're starting to get it very right.
Yes we offer sourcing, interior design and staging services, coaching etc. but our main gig is Serviced Accommodation Management.
PureStay will continue to grow, and more and more companies are using us for their accommodation needs, direct too which saves on the 18% Booking . com fees.
If you know anyone who runs an Airbnb, Holiday let, has an additional home they are stuck with, Buy to Let they are stuck with, and they are at their wits end, please pass them my details and we can have a discussion.
I've always said, either go big with management, or pass it to someone who is going big.
We chose to go BIG.
JP x