Brian Telfer - Travel Counsellors

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Brian Telfer - Travel Counsellors Put your travel arrangements in my safe, expert hands...and relax. Call me on 020 343 22510. I will look after you from enquiry until you're safely home.

You relax... Company Overview : Travel Counsellors was founded by British Travel Industry Hall of Famer David Speakman in 1994. It is a different kind of travel agency. Completely independent, Travel Counsellors has over 900 experienced travel agents, each with an average 19 years experience. My clients book with me time and time again, because they know I listen carefully to their needs, and tha

t I have the expertise and knowledge to provide recommendations which are tailored to their requirements. Client satisfaction is very important to me and I'm happy to say that the majority of my new clients are referrals from my existing customers. I am based in Greater London and have clients all over the UK. I have been in the travel industry for over 35 years and I am Travel Counsellors' longest serving agent. The experience that I have gained allows me to ensure that you and your family have the holiday you deserve. Our company’s award winning technology means that I have access to all the big travel industry names as well as lots of smaller companies that many high street agents do not deal with. Therefore, I offer a level of choice and personal service that simply cannot be found on the high street. Alongside ATOL protection which covers air holiday packages and charter flights, we operate and provide the Travel Counsellors Trust and airline failure insurance, which protects every other element of your booking including low cost airlines, scheduled flights, accommodation and car hire. No ifs, no buts, every aspect of your booking is financially protected. So whether you book just a flight or a tailor made holiday through Travel Counsellors you can have complete peace of mind.

This is why I like to build up relationships with the teams at the hotels where I book my clients for their . The level...
27/02/2025

This is why I like to build up relationships with the teams at the hotels where I book my clients for their . The level of this Concierge's personal service matches the level of that I provide. My clients had special communication needs (as well as being in their 80s in for the first time), and my Concierge contact not only gave his team a full briefing about these care guests but also undertook to personally look after my clients' arrival and departure transportation. Very impressive.
"Good morning Brian.
Thank you for your email.
I personally met few times with Mrs. ###xx and Mr. ###xx during their stay. Also, just confirming you that I have printed their boarding passes this morning and handed over to our guests. At 9.26am both got picked up by the chauffeur from hotel to airport. I am hoping they enjoyed their stay at the hotel.

Please do not apologise for sending email to me, this my job as Concierge to assist my guest at anytime for anything. If I can be of any further assistance in future please contact me, I am here to help."

It was so nice to get out today for a long walk in the sunshine along the . It makes such a difference to look up and ...
02/02/2025

It was so nice to get out today for a long walk in the sunshine along the . It makes such a difference to look up and see a blue sky. Just shows that the simplest things in life make you happy: good company, lovely lunch, glass of wine & a little bit of sunshine 😃 (Image from Pixabay - I'm not that good at taking photos). Plus I've booked my next so I've got something nice to look forward to.

Spent a wet New Year's day researching my next 2 holidays. That cheered me up. I miss swimming in the sea/ocean, I mis...
05/01/2025

Spent a wet New Year's day researching my next 2 holidays. That cheered me up. I miss swimming in the sea/ocean, I miss watching the sky from an infinity pool, I miss the sun on my back. I'm going to fix that soon! Wishing you a Happy, Healthy New year. NB Photos from my visit to Thailand

From my clients who were in beautiful in December for a very special occasion. "Hello Brian, Happy New Year. Just wa...
01/01/2025

From my clients who were in beautiful in December for a very special occasion. "Hello Brian, Happy New Year. Just wanted to let you know we are having such fun! The hotel very kindly upgraded us to a junior suite. It is SO luxurious & ultra modern! Thank you so much for your hard work. There isn't anything that isn't at your fingertips. It's beautiful and we are enjoying every minute of it. We also have a lovely chocolate cake which is a work of art. Was that from you?" What a great start to my New Year!
I always write to the General Manager of each hotel to ask them to look after my clients, and they have certainly taken great care of them.
PS I went to Budapest for 2 nights as part of my and it is such a wonderful place. Definitely a place on my list for this year NB Images from Pixabay for illustration purposes,

Wishing you & your family a Happy, Healthy & Peaceful New Year. Hope to catch up soon with all your news. All best wi...
31/12/2024

Wishing you & your family a Happy, Healthy & Peaceful New Year. Hope to catch up soon with all your news. All best wishes, Brian

It is & I just want to thank you for your amazing support this year for my business. For many, the holiday season i...
24/12/2024

It is & I just want to thank you for your amazing support this year for my business.

For many, the holiday season is a time of communication. Not only are we planning to get together with loved ones, but we also take time to greet others and get in touch with old friends. And always raise a toast to those who are no longer with us.

Sending you my best wishes for a happy Christmas and here’s to a peaceful & healthy 2025.
Best wishes
Brian

Great to receive this today from our Support Team at Venus. Thirty years in Travel Counsellors has flown by. The best d...
20/12/2024

Great to receive this today from our Support Team at Venus. Thirty years in Travel Counsellors has flown by. The best decision I ever took The bonus was receiving the following this week from a super-loyal client "Congratulations on 30 years. You’ve made some magical moments for us for which we thank you. The video is a nice touch. Have a great Christmas and New year and long may you be there for us."

This has just appeared on my Facebook memories - lovely as a belated birthday trip. I think we're on our way back fro...
14/12/2024

This has just appeared on my Facebook memories - lovely as a belated birthday trip. I think we're on our way back from here. One cocktail later, and we were in the nightclub!

The view from my client's private villa.
14/12/2024

The view from my client's private villa.

Glad to hear from my clients currently in , following a break en route in "Thanks Brian. All going really well and ha...
05/12/2024

Glad to hear from my clients currently in , following a break en route in "Thanks Brian. All going really well and having the best time!! Thanks for everything.". A great way to celebrate a birthday! NB Images are for illustration only (royaltyfree)

Just received "Morning Brian or should I say afternoon, we are having an amazing time and thank you so much for the litt...
19/09/2024

Just received "Morning Brian or should I say afternoon, we are having an amazing time and thank you so much for the little extras - very thoughtful. The hotel is amazing - we actually have been upgraded to a suite and again goodies left for us. Thank you again so much for helping plan our holiday" So glad my clients are enjoying their special birthday trip to , & . I'm always happy when my clients are happy. (Photos from Pixabay and for illustration purposes only.)

Glad to see my clients' flights arrive back on time. After the weekend, I'll check in with them to see how my client &...
14/09/2024

Glad to see my clients' flights arrive back on time. After the weekend, I'll check in with them to see how my client & family enjoyed their villa holiday in and my clients celebrating a birthday, enjoyed their holiday in NB:Photos of Mallorca & Malta are from Pixabay Royalty Free and for illustrative purposes only.

It's raining again. So good to be busy working on an /New Zealand itinerary, as well as a city break to , a villa hol...
24/08/2024

It's raining again. So good to be busy working on an /New Zealand itinerary, as well as a city break to , a villa holiday in Europe, plus sending out documents to clients going on soon & contacting their hotels to ensure they're well looked after.

20/08/2024

Feedback from my client on their hotel in "Great location to stay, the rooms are spacious, customer service is outstanding. The staff are courteous, friendly and willing to take care of the smallest details. The poolside has plenty of umbrella covered lounges, a fantastic place to stay."

Had a lovely 50 minute catch-up with a client not long returned from . Amazing experience for them & great feedback. ...
15/08/2024

Had a lovely 50 minute catch-up with a client not long returned from . Amazing experience for them & great feedback. Definitely Japan is on my own bucket-list, as it is a trip of a lifetime. Images are from Pixabay Royalty-free and for illustration purposes only.

Today - while it's raining again - it's all about catching up with clients who have recently returned from holidays in ...
14/08/2024

Today - while it's raining again - it's all about catching up with clients who have recently returned from holidays in Florida, San Francisco, Los Angeles, Cape Town and Brazil. NB Images are from Pixabay Royalty free - and are for illustrative purposes only.

Remembering June 6, 1944 -Dayveterans
06/06/2024

Remembering June 6, 1944 -Dayveterans

From my honeymoon clients - just back from - what an itinerary! "Hi Brian! Thank you so much - we had the most wonder...
02/05/2024

From my honeymoon clients - just back from - what an itinerary! "Hi Brian! Thank you so much - we had the most wonderful time and are so grateful to you for organising such a fantastic honeymoon for us! It was absolutely perfect, we couldn't have asked for anything better 😊 Look forward to speaking to you soon!"

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