11/04/2026
*ONLY FOR INFORMATION* A recent news item from Booking com
Dear Chrysanthi Studios Team,
As part of our commitment to your safety, we are always on the lookout for potentially harmful activity.
We have recently detected suspicious activity affecting some of your guests' bookings. This may have resulted in unauthorized access to the booking information for these reservations. We are informing your guests via email that the PIN for their booking confirmation has been changed to protect their reservations.
If your guests have received any suspicious emails or calls, these may have come from scammers impersonating Booking.com or your property staff. We will remind your guests of our payment processing policies and advise them to be vigilant against potential criminal activity.
If you have any questions or concerns, please contact us through your extranet inbox or by phone using the support number provided there.
Thank you for your partnership and your vigilance in protecting your business and your guests.
Sincerely, Your Booking.com Security Team
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