Mplus

Mplus Unleashing the full potential of businesses
with a 360° customer experience approach

Mplus is the fastest-growing BPO solutions provider in Europe with over 15 years of experience in multiple industries and more than 12,000 professionals across 36 locations in 14 countries. With a sharp focus on turning every customer contact into added value, Mplus delivers a 360° approach to customer experience design through its flexible customer experience solutions, best-in-class BPO services

, and in-house process optimization technologies that are tailored to meet the demands of the ever-changing environment.

14 days. 370 participants. 11 countries. One shared goal: move more.The Move & Groove Challenge united colleagues from a...
03/06/2026

14 days. 370 participants. 11 countries. One shared goal: move more.

The Move & Groove Challenge united colleagues from across the Mplus Group as part of Bosqar Invest's ESG initiative, proving that small daily habits can lead to remarkable results.

Together, we walked an impressive 39,958,946 steps, covering 28,542.10 km: the equivalent of nearly 3 years of non-stop walking, or a journey from New York to Sydney and back.

Hats off to our top individual performer from Serbia, who reached an outstanding 753,771 steps, and to our winning team from Slovenia, with an average of 165,070 steps per person.

But Move & Groove was never really about the numbers.
It was about movement, consistency, community, and building habits that last.

Thank you to everyone who joined us. Let's keep moving and grooving. 💚

Happy International Labour Day! 🌿Today we celebrate dedication, teamwork, and all the big and small wins we achieve toge...
01/05/2026

Happy International Labour Day! 🌿

Today we celebrate dedication, teamwork, and all the big and small wins we achieve together every day.
Thank you for your commitment, energy, and the difference you make.

Enjoy your well-deserved break! 💙

🚀 While the world is watching the next mission to the Moon through the Artemis program…At Mplus, we’re on our own missio...
09/04/2026

🚀 While the world is watching the next mission to the Moon through the Artemis program…

At Mplus, we’re on our own mission.
Not to space (yet 😉), but to something just as ambitious - building teams that go beyond limits.

Because growth doesn’t happen in comfort zones.
It happens when you dare to go further.

🌕 Ready to launch your career?

Easter marks a season of renewal, hope, and fresh starts. Let's all take a moment to reflect on the blessings in our liv...
05/04/2026

Easter marks a season of renewal, hope, and fresh starts. Let's all take a moment to reflect on the blessings in our lives and the positive influence we can have on those around us. Happy Easter from all of us at Mplus! 🐣🌷

The holidays remind us of the connections that matter - the people, ideas, and partnerships.Brought together by the valu...
24/12/2025

The holidays remind us of the connections that matter - the people, ideas, and partnerships.
Brought together by the values we share, may this season bring you peace, clarity, and renewed inspiration.

Wishing you a Merry Christmas and a successful, fulfilling New Year!🎄🎄

🎄✨ Christmas Magic for the Youngest Members of the Mplus FamilyIn the spirit of the season, we organized a special Chris...
22/12/2025

🎄✨ Christmas Magic for the Youngest Members of the Mplus Family

In the spirit of the season, we organized a special Christmas gathering for the youngest members of the Mplus family.

At Mala scena Theatre in Zagreb , our little ones enjoyed the play Saving Santa Claus, created imaginative Christmas decorations, and shared smiles that warmed the entire room. ✨

We were especially delighted to welcome children from the Nazorova Children’s Home, whose presence added an extra layer of warmth to the gathering and reminded us how much community and care for others enrich the holiday season. 💛

Santa Claus arrived just in time, gifts found their way to happy hands, and together we discovered what real Christmas magic looks like – when it’s shared and brings people together. 🎅🎁

A heartfelt thank you to Buga and the entire Mala scena Theatre team for helping us create lasting memories and reminding us of the power of small moments of joy. ❤️

🎄✨ Christmas Magic for the Youngest Members of the Mplus FamilyIn the spirit of the season, we organized a special Chris...
22/12/2025

🎄✨ Christmas Magic for the Youngest Members of the Mplus Family

In the spirit of the season, we organized a special Christmas gathering for the youngest members of the Mplus family.

At Mala scena Theatre in Zagreb Kazalište Mala scena, our little ones enjoyed the play Saving Santa Claus, created imaginative Christmas decorations, and shared smiles that warmed the entire room. ✨

We were especially delighted to welcome children from the Children’s Home Zagreb ("Nazorova"), whose presence added an extra layer of warmth to the gathering and reminded us how much community and care for others enrich the holiday season.

Santa Claus arrived just in time, gifts found their way to happy hands, and together we discovered what real Christmas magic looks like – when it’s shared and brings people together. 🎅🎁

A heartfelt thank you to Buga and the entire Mala scena Theatre team for helping us create lasting memories and reminding us of the power of small moments of joy. ❤️

Mplus has been recognized in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® 2025! 🌍✨ We ha...
23/09/2025

Mplus has been recognized in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® 2025! 🌍✨

We have been named a Major Contender in the EMEA market and were also positioned as an Aspirant in the Americas.

“This dual recognition is a strong validation of Mplus’ strategic vision and execution,” said Koda Skurzewski, Chief Commercial Officer at Mplus.

“We are proud of our teams worldwide who make this possible every day and remain dedicated to creating measurable value for every client we serve.”

Mplus has been recognized in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® 2025! 🌍✨ We ha...
23/09/2025

Mplus has been recognized in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® 2025! 🌍✨

We have been named a Major Contender in the EMEA market and were also positioned as an Aspirant in the Americas.

“This dual recognition is a strong validation of Mplus’ strategic vision and execution,” said Koda Skurzewski, Chief Commercial Officer at Mplus.

“We are proud of our teams worldwide who make this possible every day and remain dedicated to creating measurable value for every client we serve.”

🔗 For the full announcement, see: tinyurl.com/ywjnzhcn

🔗 Learn more about Everest Group CXM Services PEAK Matrix® 2025 here tinyurl.com/488bhcrf

🏆We came back from Rovinj with four HR awards!Mplus has been recognized as a Top Workplace on a group level (12,500+ emp...
22/09/2025

🏆We came back from Rovinj with four HR awards!

Mplus has been recognized as a Top Workplace on a group level (12,500+ employees) and received the Best of the Best Award in several Mplus companies in the region: , , and !

These awards, presented by .app , were announced during this year’s HR Weekend, a perfect setting to celebrate our shared achievements.
Here’s what makes it special:

• Top Workplace goes to companies scoring at least 15% above industry benchmarks in engagement, satisfaction, eNPS, and Luppa’s 12 dimensions.
• Best of the Best celebrates organizations that exceed both benchmarks by 25% or more and rank among the top three in their market and size category - true leaders in creating exceptional workplaces.

"These awards are more than recognition - they’re a reflection of real feedback and the daily effort of our people: management, HR, and employees alike. Thanks to Luppa, we now have deeper insights than ever to turn feedback into meaningful action. At Mplus, people inspire people, and that’s what these awards celebrate!", Bruna Kostelac Košir, Chief People Officer at Mplus said.

A huge thank you to everyone who contributes to making Mplus a great place to work!



📷 Mario Pavlovic / WMF

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