09/03/2024
We are Hiring a Tele Caller & Marketing assistant Job Role:
Job Details
a. Job Title: - Sales and Marketing Coordinator
b. Primary Role: - Tele Caller
c. Company: - Firstrek.in
d. Work Location: - Dehradun
e. Department: - Sales and Marketing
f. Gender Preference: - Female Only
g. Age Preference : - 21+
h. Pay Structure : -INR 8,000 to 15,000 fixed, with A very attractive incentive structure
i. Job Timing: - 10 AM to 6 PM (Mon to Sat)
j. Job Type: - Full Time
k. Schedule: - Day Shift
l. Supplemental pay types: - Performance Bonus
m. Contact us:- Hr AJAJY BYAS +917417801927
Job Summary
At Firstrek.in, we are dedicated to promoting our brand image both internally and externally. As a Brand Ambassador, your primary responsibility will be to enhance awareness of our brand and uphold its reputation. You will utilize effective sales techniques to drive revenue while nurturing existing guest loyalty to Firstrek.in.
Key Responsibilities:
Join us at Firstrek.in and be part of a dynamic team dedicated to delivering exceptional experiences to our guests while promoting our brand values with enthusiasm and professionalism.
• Conduct outbound calls to potential customers across PAN India.
• Present, promote, and sell company products/services to existing and prospective customers.
• Handle customer queries and provide accurate, timely information.
• Maintain and update customer databases with complete and accurate information.
• Your primary responsibility will be to review, respond and manage the customer booking inquiry received from our portal www.firstrek.in
• Communicate with potential customers over the telephone to arrange preview package camping/trek/homestay/hotels.
• Connect with customers over the phone and respond to customer inquiries regarding their trek, tour, camp, homestay or hotel booking.
• Arrange follow-up calls with customers to convert their inquiries into bookings.
• Provide detailed information about the trek, tour, camp, and homestay to customers before confirming the booking.
• Ensure that individuals meet eligibility criteria for preview package camp/ trek/ tours/ homestay/ hotels before scheduling booking for Firstrek.in registered properties.
• Identify opportunities to offer complimentary rewards to guests as tokens of appreciation for their patronage, such as discounts in their package etc.
• Assist with general office tasks to support the Sales & Marketing team.
• Accurately record and relay messages, maintaining clarity and completeness in communication channels.
Education
• Graduate in any discipline
Requirements
• Proven experience as a telecaller or similar sales/customer service role will be Preferred (optional)
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Strong negotiation and persuasion skills.
• Ability to work independently with minimal supervision.
• Positive attitude, self-motivated, and target-driven.
• Energetic while calling to customers with the aim of booking inquiry requirements and converting them into BOOKING.
Benefits
• Competitive fixed salary with a very attractive incentive structure.
• Opportunity for career growth and advancement.
• Supportive and dynamic work environment.
• Training and development opportunities to enhance skills and knowledge.
