
21/11/2023
Fatima - FEG Tourist Guides Seminar “Tourism for All”
I joined this seminar promoted by ENAT about
It was very interesting learning and experiencing the different physical impairments that our guests can have, which sometimes we don’t even realize, as 70% of them are hidden.
We covered many techniques for addressing different targets of visitors, and brainstormed about best practices.
I believe as tour guides we have the moral obligation to anticipate, recognize and address the needs of our travellers, possibly with a warm smile!