02/11/2022
Cebu Pacific Advisory #5
Cancelled Flights on October 30 Due to Tropical Storm Paeng (Nalgae)
As of October 30, 2022, 12:30AM
The Ninoy Aquino International Airport (NAIA) has reopened its runways for flight operations.
But given the inclement weather, Cebu Pacific (CEB) has cancelled additional flights on October 30, 2022:
5J 357/358 Manila – Roxas – Manila
5J 627/628 Manila – Dumaguete – Manila
5J 561/562 Manila – Cebu – Manila
5J 323/324 Manila – Legazpi – Manila
5J 771/772 Manila – Pagadian – Manila
5J 841/842 Manila – Virac – Manila
5J 885/886 Manila – Cotabato – Manila
5J 703/704 Manila – Dipolog – Manila
5J 893/894 Manila – Boracay (Caticlan) – Manila
5J 110/111 Manila – Hong Kong – Manila
DG 6031/6032 Manila – San Jose – Manila
DG 6177/6178 Manila – Masbate – Manila
DG 6113/6114 Manila – Naga – Manila
DG 6843/6844 Manila – Siargao – Manila
5J 851/852 Manila – Zamboanga – Manila
5J 635/636 Manila – Puerto Princesa – Manila
5J 989/990 Manila – General Santos – Manila
5J 447/448 Manila – Iloilo – Manila
5J 929/930 Manila – Bangkok – Manila
5J 744/745 Manila – Hanoi – Manila
5J 813/814 Manila – Singapore – Manila
5J 955/956 Manila – Davao – Manila
5J 5038/5039 Manila – Nagoya – Manila
5J 567/568 Manila – Cebu – Manila
5J 623/624 Manila – Dumaguete – Manila
5J 2005/2006 Manila – Boracay (Caticlan) – Manila
5J 2003/2004 Manila – Boracay (Caticlan) – Manila
5J 907/908 Manila – Boracay (Caticlan) – Manila
5J 272/273 Manila – Hong Kong – Manila
Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website http://bit.ly/CEBmanageflight:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.).
3. Refund
The process may take up to two (2) months from the date of request.
CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to certain destinations during the following dates:
October 30-31: all flights touching Manila, Boracay, Kalibo, Roxas, Iloilo, Tacloban, and Cotabato.
October 30-31: all flights touching Legazpi, Naga, Virac, Masbate, and San Jose.
They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
This is a developing situation. As such, there may be more flight changes as the tropical storm passes. Guests are urged to check real-time flight status updates via https://www.cebupacificair.com/flight-status .
We continue to monitor the situation across all the airports we fly to. Everyjuan’s safety remains our top priority. CEB will do its best to inform guests ahead of time if flights are cancelled. If these are done on-the-spot, our ground staff are on standby to assist affected guests.
For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair
