Rakuten Travel Japan
Rakuten Travel is one of the largest online travel agencies in Japan, with over 31,000 registered hotels, ryokans, and inns all over the country.
Rakuten Travel Customer Service is here to assist you with all your inquiries regarding our service. Please contact us from the numbers or inquiry forms below.
Customer Service Center (Call Center)
Business hours: 9 a.m. – 7 p.m. (JST)
English: (From Japan) 050-2017-8978, (From overseas) +81-50-2017-8978
Rakuten Travel Inquiry Form:
(English) https://rakuten-travel-en.custhelp.com/app/ask1/
(Traditional Chinese) https://rakuten-travel-tw.custhelp.com/app/ask1/
(Korean) https://rakuten-travel-kr.custhelp.com/app/ask1/
FAQ:
(English) http://rakuten-travel-en.custhelp.com/
(Traditional Chinese) http://rakuten-travel-tw.custhelp.com/
(Korean) https://rakuten-travel-en.custhelp.com/