03/10/2026
Let me tell you what happened with a client’s international ticket… because sometimes, being a travel consultant is not for the faint-hearted. 😂
On September 29th, I had a client scheduled to travel internationally on September 30th.
Everything was set. Ticket booked. Client had already travelled to Lagos and lodged in a hotel, waiting for her departure the next day.
Then, sometime after 5pm on the 29th, the airline sent an email saying the flight had been cancelled.
I checked the system immediately.
And guess what?
The ticket was showing as active. 😩
By 8pm, another notification came in saying the flight had been rescheduled to 3:40pm.
Okay… breathe. 😅
I forwarded the new schedule to my client.
Then, a few minutes to midnight…
Another notification.
The supposedly rescheduled flight had now been cancelled again! 😭
At this point, I was like:
“Please, what exactly is going on here?”
Because what do I tell my client?
“Madam, your flight has been cancelled.”
Then five minutes later:
“Madam, sorry, it has been rescheduled.”
Then again:
“Madam, sorry again… it has been cancelled.” 😂😭
Meanwhile, the system I was checking was still showing that the ticket was valid.
That was the most frustrating part.
As a travel consultant, these things can really put you under pressure because the client is not seeing the emails, system updates, airline notifications and all the back-and-forth.
They just know they want to travel.
And honestly, imagine already travelling to Lagos, paying for a hotel, preparing yourself mentally for your journey, only to be told at the last minute that your flight may no longer operate.
It is not just about the money.
It is emotionally draining.
And when the airline sends confusing or conflicting information, you are the one standing in the middle trying to make sense of everything.
But you know what?
I handled it. It was me and the ticket.😃
Since the airline said I should not sleep, my tablet did not rest too.
I kept following up, checking, communicating and making sure we got clarity.
Na abeg, abeg full my prayer that night. 😃😂
And thankfully, my client traveled successfully without any problem.