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29/04/2025
Hands off!
Ninoy Aquino International Airport (NAIA) security personnel are now prohibited from touching passengers' passports during terminal entry and security checks.
Advisory for All NAIA Passengers
To better protect your travel documents and reduce unnecessary contact, all NAIA security personnel have been instructed not to touch passports during terminal entry and security verification. Passengers will simply be asked to show their valid ID or travel document by holding it up themselves.
The recent incident involving a torn passport occurred at an airline check-in counter at NAIA Terminal 3. There has been no report of any mishandling involving NAIA security personnel.
As the airport operator, and in the spirit of teamwork with all stakeholders, we continue to take proactive measures to ensure the safety and security of all passengers.
We are working closely with our airline partners, the Department of Transportation (DOTr), and the Bureau of Immigration (BI) to strengthen procedures and make sure incidents like this do not happen again.
