25/09/2025
Dear Valued Passengers,
We are closely monitoring the movement of Cyclone “Opong” (international name: Bualoi). At this time, we encourage you to keep your contact details (mobile number and email address) updated so we can send you timely information in case there are changes to your flight schedule. You may update your details through our Manage Booking facility here:
https://www.philippineairlines.com/ph/en/manage-booking.html
Before proceeding to the airport, please check your flight’s status through our Flight Status Tool, available here:
https://www.philippineairlines.com/ph/en/flight-status.html
There is no need to call our Contact Center if your concern is only to confirm flight status, as our Customer Support team has the same real-time access to the system. This helps keep our lines available to assist passengers with other concerns.
We appreciate your cooperation as we prioritize your safety and comfort.
Please be reminded of the following travel tips during inclement weather for your safety.
• Stay Informed About Weather Updates - Regularly check weather forecasts and advisories.
• Check Your Flight Status Regularly - Monitor your flight through the Philippine Airlines website or app.
• Arrive Early at the Airport - Allow extra time for travel due to potential weather impacts.
• Pack Essentials in Your Carry-On - Pack medications, documents, clothes, and chargers.
• Understand Philippine Airlines' Cancellation and Delay Policy - Reach out to our Customer Support Team for assistance if you will not be able to make it to your flight because of the typhoon.
• Stay Connected - Keep your phone charged and have portable chargers handy.
Feel free to reach us out for any concerns:
http://flypal.com/flightstatus
http://flypal.com/contactus
Have a safe travel with Philippine Airlines!