01/05/2023
CEBU PACIFIC ADVISORY #2
CANCELLED FLIGHTS DUE TO POWER OUTAGE AT NAIA T3
MAY 1, 2023, 8:30 AM
Due to the ongoing power outage at Ninoy Aquino International Airport Terminal 3, Cebu Pacific (CEB) has cancelled the following flights today, May 1, 2023:
5J 483/484 Manila – Bacolod – Manila
5J 793/794 Manila – Butuan – Manila
5J 383/384 Manila – Cagayan De Oro – Manila
5J 909/910 Manila – Caticlan (Boracay) – Manila
5J 911/912 Manila – Caticlan (Boracay) – Manila
5J 196/197 Manila – Cauayan – Manila
5J 553/554 Manila – Cebu – Manila
5J 887/888 Manila – Cotabato – Manila
5J 951/952 Manila – Davao – Manila
5J 703/704 Manila – Dipolog – Manila
5J 993/994 Manila – General Santos – Manila
5J 449/450 Manila – Iloilo – Manila
5J 325/326 Manila – Legazpi – Manila
5J 781/782 Manila – Ozamiz – Manila
5J 773/774 Manila – Pagadian - Manila
5J 637/638 Manila – Puerto Princesa – Manila
5J 659/660 Manila – Tacloban – Manila
Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
3. Refund
The process may take up to one to two months from the date of request.
For passengers departing to and from NAIA T3 who do not want to proceed with their flights, CEB is offering free rebooking or Travel Fund as options for flights on May 1 until 8:00 PM.
We thank our passengers for their patience and understanding. CEB will continue to provide updates as soon as more information becomes available.