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19/07/2022

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16/12/2021

Cebu Pacific Advisory #2

Flight Cancellations and Flexible Options due to Tropical Storm Odette (Rai)

As of 5PM, December 15, 2021

Due to Severe Tropical Storm Odette (Rai), all flights to Boracay from Manila and Cebu are cancelled on December 16 to 17, 2021. Likewise, flights to Siargao from Manila and Cebu, and flights between Surigao and Manila are also cancelled on December 16, 2021.

Affected passengers have been informed via contact details provided in the booking. They may select their preferred option (rebook, travel fund, or refund) through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure.

Other domestic flights will still operate as scheduled, however CEB is also offering flexible options (rebook or travel fund) to passengers on select flights who wish to voluntarily postpone their trips from December 16 to 17, 2021. They may conveniently cancel up to two (2) hours before their scheduled time of departure and select their preferred option through the Manage Booking portal on the CEB website.

The full list of flights may be viewed here: https://bit.ly/CEBAdvisory_TropicalStormOdette

This is a developing situation. The safety of our passengers and crew remains our topmost priority.

For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website.

16/12/2021

Odette Advisory No. 2
16 December 2021 – UPDATE as of 11:30 AM

PAL cancels some domestic flights due to Typhoon Odette ("Rai")

For the safety of our passengers, PAL has cancelled the following domestic flights on December 16, Thursday, and December 17, Friday as Typhoon ODETTE (international name “Rai”) is forecast to directly affect parts of the central and southern Philippines over the next two days:

DOMESTIC FLIGHTS CANCELLED
December 16 – THURSDAY

PR2938/PR2939

Manila-Butuan-Manila

PR2987/PR2988

Manila-Tacloban-Manila

PR2971/2972

Manila-Siargao-Manila

PR2382/2384

Cebu-Siargao-Cebu

PR2314

Cagayan de Oro-Cebu

PR2364

Davao-Cebu

PR 2037/2038

Manila-Caticlan (Boracay)-Manila

PR 2039/2040

Manila-Caticlan (Boracay)-Manila

PR 2041/2042

Manila-Caticlan (Boracay)-Manila

PR 2043/2044

Manila-Caticlan (Boracay)-Manila

PR 2045/2046

Manila-Caticlan (Boracay)-Manila

PR 1849/1850

Manila-Cebu-Manila

PR 1861

Manila-Cebu

PR 1853/1854

Manila-Cebu-Manila

PR 1859/1860

Manila-Cebu-Manila

PR 1863/1864

Manila-Cebu-Manila

PR 2985/2986

Manila-Tacloban-Manila

PR 2145/2146

Manila-Iloilo-Manila

PR 2777/2778

Manila-Tagbilaran (Panglao)-Manila

PR 2934/2935

Manila-Butuan-Manila

PR 2361/2362

Cebu-Butuan-Cebu

PR 2521/2522

Manila-Cagayan de Oro-Manila

PR 2773/2774

Manila-Tagbilaran (Panglao)-Manila

PR 2372/2373

Davao-Tagbilaran (Panglao)-Davao

PR 2313

Cebu-Cagayan de Oro

PR 2525/2526

Manila-Cagayan de Oro-Manila

PR 2529/2530

Manila-Cagayan de Oro-Manila

PR 2543/2544

Manila-Dumaguete-Manila

December 17 – FRIDAY

PR 1836

Cebu-Manila

Note: PR 105 San Francisco-Manila on December 16 is rescheduled to depart as PR 5105 the next day (December 17, Friday) at 2 PM.

ATTENTION - THIS IS A DEVELOPING SITUATION; FURTHER CHANGES EXPECTED.

Philippine Airlines will keep a close watch on weather forecasts for the airports we serve in central and southern Philippines, in case we need to cancel or adjust other flights and routes.

If you have a flight to or from any of the above areas, we advise you to check the status of your journey by logging on to www.philippineairlines.com to visit the flight status section, or checking further advisories on our Official PAL page.

Please do not proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS:

You have the option to:

1. Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) year from date of issuance.

2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

3. Refund ticket without penalties, excluding Ticketing Service Charge

You may access the online self-reaccommodation tool for flight rebooking. Simply click the Manage Booking Tab and then select the Flight Disruptions radio button in our homepage https: www.philippineairlines.com.

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

For more information, you may call PAL hotline (02) (+632) 8855-8888, visit www.philippineairlines.com or our Official PAL page.

Thank you for your understanding and cooperation.

12/12/2021

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12/12/2021

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30/11/2021

TRAVEL UPDATE: Fully vaccinated individuals may now safely visit the reopened destinations. Check the infographics below and be guided with the entry requirements for each location.

To know more about the travel guidelines, visit https://philippines.travel/safetrip or check the LGU of the destination.

30/11/2021

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Travel safe. Travel responsibly.

30/11/2021

PUBLIC ADVISORY
24 NOVEMBER 2021

ONE HEALTH PASS FOR ARRIVING INTERNATIONAL PASSENGERS TO BE IMPLEMENTED AT MACTAN-CEBU INTERNATIONAL AIRPORT

In compliance with the Inter-Agency Task Force (IATF) Resolution No. 135 dated August 26, 2021, all INTERNATIONAL PASSENGERS arriving at Mactan-Cebu International Airport (MCIA) must register for a One Health Pass (OHP) account via https://onehealthpass.com.ph/ effective November 26, 2021, 00:00H.

The current MCIA Passenger Arrival Registration Form shall no longer be in use beginning November 25, 2021, 23:59H.

Passengers arriving on November 26 and 27, 2021 must register for the OHP account and accomplish the electronic Health Declaration Checklist (eHDC) at least a day before their scheduled departure.

For passengers arriving after November 27, register for an OHP account at least three (3) days prior to your scheduled departure.

Passengers are reminded to ensure completion and compliance with the OHP procedure to avoid being denied boarding.

To know more about the arrival procedures using the One Health Pass (OHP), visit https://bit.ly/MCIAOHP.

Thank you.

30/11/2021

30/11/2021

Philippine Airlines continues to open more domestic flights to serve you better. Starting December 7, 2021, flights between Cebu and Iloilo resume operations.

Book your tickets through the following:

PAL Reservations Hotline
Manila: (02) 8855-8888
Iloilo: (033) 329-9888
PAL Iloilo Ticket Office: (033) 333-0003
PAL Cebu Ticket Office: (032) 260-5632/35 or (032) 254-4655
PAL website: www.philippineairlines.com
Partner Travel Agencies

Check out the travel rules and requirements before you travel at https://www.philippineairlines.com/en/covid-19/travelingwithintheph.