Gotta Go Travel and Tours

14/01/2022

Cebu Pacific Travel Advisory #9
Flexible Options for Passengers Affected by “No Vaccination, No Ride” Policy
As of 3:30PM, January 14, 2022

We will offer our passengers affected by the “No Vaccination, No Ride” flexible options as we comply with and support the government’s order to limit public transportation access to vaccinated individuals in the National Capital Region (NCR) while the area remains under Alert Level 3 or higher.

Starting January 17, Monday, all domestic airlines, operating scheduled or non-scheduled commercial services to and from NCR, are required to only provide air transportation services to and from NCR to fully vaccinated persons, unless exempted.

Read the policy and acceptable exceptions to the department order at https://bit.ly/NoVaxNoRide

For this purpose, we will screen, validate, and board only passengers traveling into and out of the NCR who are fully vaccinated. A person is considered fully vaccinated after two weeks following the second dose in a two-dose series, such as the Moderna, Pfizer, and Sinovac vaccines; or two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

To passengers who cannot travel given the government order, CEB offers flexible options (rebook or travel fund) until January 31. Those who wish to voluntarily postpone their travel plans may conveniently cancel up to two (2) hours before their scheduled time of departure and select their preferred option through the Manage Booking portal (http://bit.ly/CEBmanageflight) on the Cebu Pacific website.

“Cebu Pacific continues to safeguard the safety of its passengers and crew. As such, Cebu Pacific will comply with the latest government order which aims to protect the majority. We promise to make everyjuan’s travel experience as convenient as possible despite the challenges lately. We appeal for the understanding and patience of those affected by the mandate. Cebu Pacific is committed to getting you on your way as soon as the times become safer for most of us,” said Candice Iyog, Vice President for Marketing & Customer Experience.

We hope for the continued healing and recovery of every Juan impacted by the virus, and strength for frontline and medical workers.

Link to full advisory here: bit.ly/CEBAdvisory_Jan2022Flights

06/11/2021

Hello, ka-Gee ✈️

Updated as of November 5, 2021; 4PM

Planning for your next this holiday season? You can be SURE that these destinations are open for LEISURE! Choose from the 21 out of the 33 domestic destinations in the Cebu Pacific network that are now accepting tourists!

For the latest travel guidelines, visit bit.ly/CEBTravelRequirements. Book your trip NOW at cebupacificair.com

Fly easy and safe for ✈

18/03/2020

In compliance with the Philippine government’s directive imposing travel restrictions due to the current public health situation, AirAsia is cancelling all its domestic flights to/from the Ninoy Aquino International Airport and to/from the Clark International Airport until 14 April. International ...

17/03/2020

Cebu Pacific Advisory
March 17, 2020 (as of 3:00pm)
Suspension of all Flight Operations due to COVID-19

ALL CEBU PACIFIC AND CEBGO FLIGHTS WILL BE CANCELLED from March 19 until April 14, 2020, in support of government regulations on COVID-19.

The Philippine government recently implemented Enhanced Community Quarantine over Luzon, and similar directives across various provinces in the country. We are ensuring the safety of our passengers and operations teams, in compliance with the stricter quarantine measures, land travel restrictions and regulations in place.

The last day of operations will be on March 18, 2020 where Cebu Pacific will operate the following flights from Manila Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali, and Jakarta. Please check the flight status through bit.ly/CEBflight-status.

Passenger options on cancelled flights due to COVID-19 are: rebooking with waived fare difference and change fee; full travel fund; and full refund. These options may be processed online via the “Manage Booking” portal in the Cebu Pacific website bit.ly/CEBmanageflight.

Those traveling between April 15-30 who no longer wish to push through with their flights may avail of rebooking with waived change fee and full travel fund with extended validity to 180 days.

For the health and safety of our passengers and personnel, all Cebu Pacific Ticket offices will be closed from March 19 to April 14, 2020. For any concerns, please contact Cebu Pacific via bit.ly/CEBrequest. You may also contact our customer hotlines through bit.ly/CustomerHotlines.

For the full advisory, visit: http://bit.ly/FlightSuspension

For FAQs and other details, please read here bit.ly/CEBCOVID-19FAQ

We continue to monitor the situation and will provide updates as soon as possible. This is a developing and unprecedented situation. We thank everyone for their patience and understanding, and our flight, operational and frontline teams for doing all they can to assist our passengers.

15/03/2020

15/03/2020

Was your flight affected by the cancellations due to COVID-19? Here are your options, which you can conveniently choose and manage online through bit.ly/CEBmanageflight

14/03/2020

Should you wish to rebook your flight for free, here's how to get started. Manage your booking through bit.ly/CEBmanageflight.

14/03/2020

Cebu Pacific Advisory
March 14, 2020 (as of 1030am)
Cancelled flights from March 15-April 14, 2020

We are in the process of completing cancellations for March 15-April 14 flights in our system. Once done, it will enable our passengers to manage their bookings online to avail of either a full refund, rebooking with waived change fees or booking conversion to Travel Fund. Please bear with us.

Notifications will immediately be sent to affected passengers via email addresses provided to us upon booking.

Bookings can be managed online, so passengers need not go to the ticket offices.

We thank you for your patience and understanding.

13/03/2020

12/03/2020

Cebu Pacific Advisory
As of March 12, 2020, 2:30pm
Travel fund and free rebooking from March 10 to April 30, 2020

Cebu Pacific flights continue to operate as scheduled, however, we have received rebooking and cancellation requests from our passengers in light of COVID-19. Hence, we made changes to our booking policies to provide our passengers with flexibility and peace of mind:

Passengers traveling to Philippine and international destinations from March 10 to April 30, 2020 who wish to rebook or cancel their flight have the following options:

1. Free Rebooking - Change fee is waived. Fare difference may apply.

2. Travel Fund - Put the full cost of the ticket in a Travel Fund. The Travel Fund can be redeemed within 180 days and can be used for bookings as far as 12 months out

You may manage your bookings here: http://bit.ly/CEBmanageflight

Passengers booking flights from March 10 to April 30, 2020 may avail of CEB Flexi for free. CEB Flexi allows passengers to rebook their flights up to two times. Simply select the “CEB Flexi” add-on during booking.

For FULL DETAILS, click here bit.ly/CEBCOVID-19