30/12/2021
Plan travel and tour itineraries daily for in-house and/or external clients, including researching locations and available services, suggesting activities, making travel arrangements, and organizing all relevant information and documentation.
Sell travel packages frequently to individuals and groups by listening to clients’ preferences and travel goals and using knowledge of destinations and locations to create customized itineraries that meet or exceed clients’ expectations.
Support clients as needed during issues with travel providers, services, vendors, accommodations, or tour organizations by using standard resolution protocol and communicating effectively with relevant parties.
Evaluate travel services, vendors, organizations, and activities on a regular basis to determine quality, and use knowledge to modify or enhance travel packages for clients.
Process travel documents daily according to client needs and internal procedures, including verifying itineraries for accuracy, editing travel materials, coordinating payments, documenting issues and resolutions, and completing necessary legal forms.
Provide assistance and direction to clients as needed to procure required travel documents such as passports, visas, health certificates, and converted currency.
Advise clients on travel procedures, points of interest, local customs, required documentation, and accommodations.
Managing social media for promotion of the company including posting on pages and groups.
