06/04/2026
Accessibility isn’t optional — it’s the future of hospitality. ✨
Join Discover Puerto Rico’s Marketing Senior Manager and HSMAI Puerto Rico’s VP of Marketing and Communications Emma Rosado to explore how inclusive experiences drive guest satisfaction, innovation, and long-term growth.
Discover how to turn accessibility into a growth driver with trends, insights, and strategies for a more inclusive visitor experience.
As traveler expectations evolve, accessibility is no longer optional — it is a key driver of inclusion, guest satisfaction, and long‑term growth. In this workshop, you will discover how to approach the accessibility market within the hospitality and tourism industry. You will gain insights into emerging trends, research findings, and practical strategies to develop a holistic vision that integrates accessibility into the visitor experience.
You will also learn to identify opportunities, optimize existing tools, and apply adaptable best practices across the Island’s tourism ecosystem. In addition, the session will provide space to connect with peers, exchange ideas, and explore collaborative approaches to advancing accessibility.
📅 Thursday, May 5, 2026
⏰ 9:00am - 12:00pm
📍 Caribe Hilton
🎟️ Members $50 / Non-Members $75
👉🏽 Register now: https://www.eventbrite.com/e/accessibility-in-hospitality-tickets-1986806236938?aff=oddtdtcreator
Let’s build a more accessible Puerto Rico, together.
