16/06/2025
Following developments in the security situation and in accordance with the decision of the Israeli government, the regular flight schedule of EL AL and Sundor is canceled through Monday, June 23, 2025.
However, in line with the Ministry of Transportation’s directives, we are preparing to operate recovery flights from several EL AL destinations to Israel, based on a limited and gradual flight framework, and in coordination with the relevant security and aviation authorities.
We are opening registration for recovery flights for customers whose flights were canceled in recent days.
Please note: the order of registration on the website does not affect priority.
At this time, we are finalizing the list of destinations and the number of flights that can be operated under this framework. Updates will continue to be published on our website and official social media accounts.
Currently, registration is open for EL AL and Sundor customers whose flights to Israel were canceled since the closure of Israeli airspace and who are currently abroad. The purpose of registration is to map the location of our customers worldwide and build a flight schedule accordingly.
Again, registration order does not determine priority. Priority will be based on the original flight date.
In addition, priority will be given to exceptional humanitarian cases, subject to appropriate documentation and approval by our medical team, as well as diplomatic and security-related needs, subject to approval by the relevant state authorities.
How will the registration process for recovery flights to Israel work?
Pre-registration is mandatory via the link that will be published on our website.
Registration cannot be completed through our call centers.
Registration is required for all EL AL and Sundor customers, whether the booking was made directly with us or through a travel agent.
Link:
https://www.elal.com/eng/general/campaigns/dedicated-flights-all-destinations-list
After registering, a confirmation email will be sent within three hours, confirming receipt of the form.
Please note: this is not a flight confirmation.
Once registration is approved, customers will be contacted via email or text message with updates, including instructions and flight assignments, subject to government approval to operate the flights.
There is no need to contact our service centers.
Registration is for flights to Israel only.
We understand the difficulty, uncertainty, and stress experienced by our customers abroad who wish to return to Israel, as well as those whose travel plans have been disrupted. Recovery flights will be operated gradually, and we kindly ask for your patience. We recommend preparing for extended stays and keeping receipts for accommodation and related expenses. Eligibility for reimbursement will be reviewed in accordance with legal guidelines.
Our service centers are currently handling urgent cases only.
We are aware of the inconvenience caused by the uncertainty and thank you for your patience and understanding.
Ongoing updates are published on our website and official social media accounts:
https://www.elal.com/eng/about-elal/news/recent-updates
We stand with Israel’s security forces — including our pilots, mechanics, and all personnel mobilized to protect the State of Israel.
Photo credit: David Daniel