Not your typical airline name, and not your typical airline page. Our team loves great Facebook content, and you can be sure we will never post anything we don't already love! This page is managed from 9am to 11pm daily by our team to answer all your queries! You can also send us your feedback or enquiry through our online form. As much as we wanna bring awesomeness into your Facebook exp
erience, while giving you a chance to share your thoughts and opinions, we'd like to ask everyone to consider a few simple guidelines when you visit us.
1) We do promise to try to help everyone who is facing a problem that warrants attention. However, once an issue is attended to, copies of the same post or comment about the same issue on different threads will be removed.
2) We welcome and will entertain all comments in good spirit and humor. However, we cannot do the same for all posts/ comments deemed to be vulgar and offensive in nature, including those that attack or discriminate against races, cultures, countries or individuals. We will remove such comments, and the same goes for any postings that advertise or solicit for businesses.
3) We really want to make the culture and environment of our page and our Scoot community as enjoyable and communal as possible, and we kindly request everyone to be respectful to each other. So we hope that we can all this page as a world of genuine sharing, and not a battleground.
4) If you’ve browsed through our website, searched in our FAQs, but still need help, please chat with our customer service team via Live Chat at: https://www.flyscoot.com/en/support/contact-us.
