The Jetstar Asia page has been created to provide a space for discussion and opinions to be shared by customers and travellers alike. This page is managed by Jetstar staff who are online Mon-Fri from 5am to 5pm (SST) and Sat-Sun from 7am to 3pm (SST). We try to respond to queries as quickly as possible but for urgent enquiries please call us on one of the numbers listed here: https://www.
jetstar.com/sg/en/contact-us/contact-numbers
HOUSE RULES - PAGE GUIDELINES
We respect everyone’s right to express their thoughts and opinions, and we encourage constructive dialogue among members of this group. And if you repeatedly don’t adhere to these rules we may ban you from posting to the Jetstar Asia page. While we do moderate this site, we hope to create a community with you that is built on respect, with a culture of self-moderation. So we have five basic rules:
1. Keep your posts nice. Don’t include content, images or links to things that could be considered obscene, offensive, defamatory, threatening, harassing, overtly sexual, discriminatory, or hateful to another person or organisation — including us, our partners, our employees, competitors, and other people or organisations.
2. Give people room to speak. Be helpful, but don’t post anything that disrupts conversations or targets others. Don’t consistently respond to posts with no merit other than to belittle others.
3. This is a spam free zone. So no repeat posts or unsolicited ads; no multiple or repetitive posts by a single user; and no repetitive posts copy-pasted or duplicated by single or multiple users.
4. Keep your posts and comments relevant to both the Jetstar page and the discussion you are having. Post only information that is factually accurate.
5. Don’t post your own personal information or anyone else's personal information. We welcome your feedback, both positive and negative, and will respond to your comments as quickly as we can. While we support lively, open discussion, we reserve the right at our discretion to delete any comments that don’t comply with our rules or which we otherwise think are inappropriate and (if required) ban users. Jetstar Asia does not accept responsibility for the comments of fans on this page. INSTAGRAM TERMS AND CONDITIONS
If you post a photo to Instagram and you tag the photo with , , or , then are you granting Jetstar Asia Airways Pte Ltd (BRN: 200403570D) a non-exclusive, royalty-free, worldwide, revocable, non-transferable, perpetual licence to use, modify, delete from, add to, publicly display and reproduce, your photo, including without limitation, in any online media formats and through any social media channels, pages or accounts. Jetstar does NOT claim ANY ownership rights in photos that are tagged with , , and . You are able to revoke this licence at any time by contacting Jetstar in writing at [email protected] and informing us that you no longer want us to use your photo. Happy snapping!
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