08/20/2026
I'd like to say I was the "Hero" on this one, but I have to give the credit to Carnival Cruise Line this time!
My clients cruise with Carnival quite a bit and the husband had already earned Diamond Status (the top status in Carnival's loyalty program) and the wife was going to be earning her Diamond Status this past week when they were going to go on their cruise. Well, airlines messed up and there were delays and they weren't able to get to their cruise- normally it would have been okay, but Carnival is updating their reward system starting on September 1st. My client needed 8 more sailing days to get to that Diamond Status, but there was no availability on any of the upcoming cruises that would satisfy that amount of days that they were able to cruise. Well, she was able to send an email to John Heald who is Brand Ambassador and senior cruise director of Carnival Cruise Lines and told him about the situation & that day Carnival called her and was able to get them on a cruise and even though it is only a 5 day cruise- they were going to make sure she got to Diamond Status! Whew!!!!
Do I get the credit for this cruise? No, I don't, but I am just so thankful that they were able to make this happen! They deserve it!
Thankful for my clients & want to make sure they are taken care of properly! 💕
Send a message to learn more