VXI USA Careers

VXI USA Careers Imagine the Impact You'll Make
…Where your talent is valued and respected. A vibrant & supportive environment that values teamwork, growth, and inclusion.

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. The new VXI Global Solutions provides innovative customer experience solutions to the world’s leading and well-loved brands. We live by our “Passion for People” commitment because we care about our employees. We’re growing, and we’re hiring contact center champions in these areas:
- Austin, TX
- Ch

arlotte, NC
- Lubbock, TX
- Morrow, GA
- Tucson, AZ
- Work from Home Virtual Opportunities

Who we are:

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. Need more reasons to join us?

• 3-time winner ICT Best Contact Center & BPO Company
• 35 Best in Class Industry Awards
• 40+ Call Centers Worldwide
• 42K+ reliable customer care agents
• 250M happy customers yearly
• 20+ years in the industry

APPLY NOW: https://forms.gle/bJhtJuPEXViurrvC6

At VXI, belonging means creating a workplace where every voice is valued, every perspective matters, and everyone has th...
05/28/2026

At VXI, belonging means creating a workplace where every voice is valued, every perspective matters, and everyone has the opportunity to thrive together.



vxi.com/careers

On Memorial Day, we remember and honor those who served and made the ultimate sacrifice.
05/25/2026

On Memorial Day, we remember and honor those who served and made the ultimate sacrifice.

Happy Mother’s Day! 🌷💐 VXI celebrates every mother who inspires, nurtures, and makes a lasting impact at home and beyond...
05/10/2026

Happy Mother’s Day! 🌷💐

VXI celebrates every mother who inspires, nurtures, and makes a lasting impact at home and beyond — not just today, but every day.

VXI is proud to be recognized at the UMA Spark Summit with the 2026 Spark of Opportunity Award. This recognition reinfor...
04/27/2026

VXI is proud to be recognized at the UMA Spark Summit with the 2026 Spark of Opportunity Award.

This recognition reinforces our strong strategic partnership with Ultimate Medical Academy and our shared commitment to creating meaningful opportunities that change lives — starting with UMA graduates.

As the future of healthcare customer service continues to evolve, we remain focused on deepening these partnerships and boldly driving positive change for our current and future employees.

Congratulations to the VXI Talent Acquisition Team for truly leading the spark! 🔥


Celebrating our Passion for People this week, and the team that makes great things happen in our communities.
04/21/2026

Celebrating our Passion for People this week, and the team that makes great things happen in our communities.

Big moments start with bold futures We’re proud to celebrate some of our incredible graduates from our Leaders of Tomorr...
03/27/2026

Big moments start with bold futures

We’re proud to celebrate some of our incredible graduates from our Leaders of Tomorrow program at our Morrow, GA site! These rising stars have shown dedication, growth, and a passion for leadership every step of the way—and this milestone is just the beginning.

To mark the occasion, our new CHRO, Albert Galarza, took time to personally invite the group to the mall for a well-deserved sugar rush. It was a great opportunity to share stories, celebrate achievements, and talk about the exciting path ahead.

At VXI, investing in our people means building the leaders of tomorrow—today. Congratulations to our graduates—we can’t wait to see what you accomplish next!

Featured: Shaymaya, Yolonda, Tyra, Tamiko, Sequoia
AD, Ashley and HR, Candace with Albert.

We’re excited to welcome Albert Galarza to VXI as our Chief Human Resources Officer. Albert brings a rare mix of global ...
03/23/2026

We’re excited to welcome Albert Galarza to VXI as our Chief Human Resources Officer.

Albert brings a rare mix of global experience and genuine passion for people. He’s spent his career helping organizations grow, navigate change, and build cultures where teams can do their best work. From scaling workforces across 30+ countries to modernizing HR with AI and analytics, he knows how to turn people strategy into real impact.

More importantly, Albert leads with a people-first mindset — something that matters deeply at VXI.
We’re looking forward to the perspective and energy he brings as we continue building a strong, future-ready organization.

Welcome to the team, Albert!

VXI Wins Big at the2026 Stevie Awards for Sales & Customer Service Proud moment for Team VXI! At The Stevie® Awards fo...
03/23/2026

VXI Wins Big at the
2026 Stevie Awards for Sales & Customer Service

Proud moment for Team VXI!

At The Stevie® Awards for Sales & Customer Service, VXI brought home four honors — including Gold for Online Sales Team of the Year and Gold for Sales Outsourcing Provider of the Year, both for the second year in a row.

Congratulations to our sales, operations, and enablement teams for continuing to raise the bar.

The Impact We Make Begins with What We Give
03/16/2026

The Impact We Make Begins with What We Give

VXI is proud to celebrate the people who show up with their every day. This Employee Appreciation Day, we’d like to a...
03/13/2026

VXI is proud to celebrate the people who show up with their every day.

This Employee Appreciation Day, we’d like to acknowledge our teammates who turn ideas into action, help clients and colleagues without hesitation, and collaborate across time zones to get things done.

Your commitment is the strength behind our business and the real value our clients experience every day.

We appreciate you—today and always!

Address

Morrow, GA
30260, 30287

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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