05/21/2026
Last week, a stranger on LinkedIn made me delete one of my own comments.
I should not have done it. But for about ten seconds, I let one sentence from someone I will never meet make me hide.
Here is what they wrote.
"Interesting that you used AI to
write your comment about AI. Or your voice is just indistinguishable from AI."
I felt called out. Embarrassed. Found out. And before I gave myself a chance to think, I deleted the comment.
Then I sat with it that evening, and I realized something.
The person was not wrong. They were just early.
I am a conversation engineer. I design the conversations humans have with customers, and the conversations AI has with customers. It is the work I have spent two and a half decades building, for Walmart, Coca-Cola, McDonald's, three NFL teams, and the more than two million people who have trained inside my courses.
Over the last year, I have built nineteen AI employees inside my business.
One checks my inbox every hour, so I never live inside email.
One is my creative director, who turns my brain dumps into frameworks I can teach.
One greets me with a daily briefing while I drink coffee under the pergola, before the world asks me for anything.
There are sixteen more.
So yes. The way I write and the way AI writes have started to rhyme. I have spent more time shaping AI's voice this year than most people have spent on their own. That is not a tell. That is a credential.
The conversation about whether you should use AI is already over. The people still litigating it will be replaced by the people who stopped.
The real question is what happens after the AI handoff, when the chatbot cannot resolve it and a human takes the call already five conversations deep into every angry customer the machine sent them. That is where customer service is breaking right now. That is where I am building.
On June 9, 11, and 16, I am not just opening the doors. I am teaching you how to do this for yourself.
The boardroom that sits above every decision in your business. The five-step framework I use to hire AI employee number one, then two, then three. The exact prompts I run on real decisions every morning. The live build of the AI employee that handles ninety percent of my client operations.
What took me twenty-five years to figure out, you can build in under two months.
Three days, live. Step inside a business where nineteen AI employees do the work and one human runs the room, and walk out with the blueprint to build your own.
myragolden.com/aye
The real question is what happens after the AI handoff, when the chatbot cannot resolve it, and a human takes the call already five conversations deep into every angry customer the machine sent them. That is where customer service is breaking right now. That is where I am building.
They thought catching me using AI was the gotcha.
It was the resume.
