Kruisin' with Kris

03/08/2025

😡NOPE NOT ON THIS AGENTS WATCH!
Situation: Client had a Amtrak train scheduled for today. That train was canceled due to derailment along the train route.
I have been on the phone since 9am handling it. Remember we see what you see on Amtraks sight (the same price), we just get paid by the vendor to book it for you and it costs you nothing more.

What you do get for FREE is our knowledge, expertise and experience we bring to the table. The hassle free feeling of going about your day while we stay on hold and fight for what's right for our clients.

☎️I called to see what options there were as train derailments can be tricky. The 1st agent tells me they expect to be up and running for this train by August 6th and there's only roomettes left as everyone is being rebooked.
Ok (I verified the price online while on the phone) I see the price difference is $300...let me talk to the client and get back to you.

7 min later I was back on the phone with Amtraks travel agent line and another agent... who proceeds to tell me its $426...

Me: No Ma'am! This is not my 1st day 1st hour and as agents we see what you see. I'm online and theres 1 room left. I am a full time Travel agent and this increase due to a cancelation through no fault of my clients is not acceptable.

Amtrak: Well ma'am, as you know prices change and we see a different price then you.
I when i put it in this is the price that comes up. This is what my boss has verified as well when I asked for an over ride to change the reservation.

Me: You know I can see the price online right? You do not see a different price then me. That information is a 100% false.
So whatever override you asked for to update this Reservation, go back to your bosses and tell them to override whatever price your seeing. The difference is $300 and my client is not paying 1 dime more. We all see the same thing. I know the rules and I know how the process works through yrs of experience. This is not my 1st booking and the price has NEVER been different.

Amtrak: ok ma'am let me go ask but you should know prices continue to change.

Me: And you should know I see what you see so let me know when you have that override for my client.

Amtrak: Yes ma'am my boss has approved your $300 difference. I have a credit card on file ending in _____. Would you like me to use that card?

Me: Yes ma'am I would. Thank you very much.

Now I'm about to provide her the number to file her insurance claim for a canceled itinerary.

I WILL ALWAYS PROTECT MY CLIENTS WALLETS!

02/08/2025

Many don't know MSC is a European based line and their niche is catering to different cultures and languages.
Outside every elevator is an AI, interactive board where you can change the language to meet your needs.
English, French, Spanish, Dutch, Chinese, Japanese, Portuguese and Italian at the ready so you can always feel at home, nomatter where your from ❤️

02/08/2025

This is a Marine Reserve...MSC is very very big on preserving the ocean. They have charities, create artificial reefs and more!

Ocean Cay has 4 buildings for shopping...
💥6 Beaches:
💥Lighthouse Bay – Near the iconic lighthouse; good for photos and evening events.
Bimini Beach – Wide sandy area, great for swimming and lounging.
South Beach – More open space and active water sports.
North Beach – Quieter, more relaxed.
Sunset Beach – Faces west for beautiful sunset views.
Paradise Sands – Smaller, more secluded
💥Ocean Cay has a little brown jelly fish that can and will sting you, so be on the look out for those.
💥Like any private island food is served for free
💥The workers live on the island
💥There is a 6min lighthouse show if you are there past dusk. You can pay $15 excursion price to climb the lighthouse. I've done it!
What a view!!!

01/08/2025

Let me tell ya'll a personal story!
Let me tell you why I LOVE & DO this business called TRAVEL! This is not a kudos to me post. It's about her 100%
I do it for moments like this.....

Weve been on this journey for 14 days now.
My roomy is on oxygen and has had asthma since she was born. She has gained weight because she thought she COULDN'T do so many things!
She believed she couldnt breath long enough to exercise as it hasn't worked well in the past and she was terribly scared of something worse happening.
People have always told her NO, including her own doctors.
We did this 2 week journey together and it turns out all she needed was a little encouragement.
She still uses her oxygen, but she's kicking ass and taking names to believe in herself, oxygen and rolator free.

I told her this trip for her is about breaking barriers, conquering fears and learning the words I CAN DO IT....AND guess what? SHE DID!

We take life for granted everyday. Simple things for the disabled can be sooo hard...

💥She walked on the treadmill for an hour each day, increasing her incline and speed....SHE DID THAT!
A women on Oxygen....

💥She has flown her first flight and even looked out the window but shes terrified of heights....YEP SHE DID THAT!

💥She snorkeled her 1st ocean & saw the ocean floor for the 1st time. Make no mistake she can swim, but was scared she would be eatten by a shark or worse she would not be able to breathe under water....Once she built up her confidence and let go, she was gone...SHE DID THAT TOO!
A women on Oxygen.....

💥We went swinging on Cliffhanger, the robotic swing over the side of the ship 164ft in the air, remember she is terrified of heights. She closed her eyes, but SHE DID IT...(I closed my eyes too, but I peaked a few times. Lol)

💥Shes now been to 4 new countries and experienced culture....food, drink and traditions.

💥She left her rolator and built in seat behind and walked the lengths of each port on her own and let me tell you some of them were pretty long! She may have had to stop a few times to catch her breath but SHE DID IT......
A women on Oxygen....

💥Her name is Joyce and shes learning how to travel, see the world, be less scared of the unknown and FINALLY LIVE her life!
The smiles on her face over the last 2 weeks, The happy tears shes cried and the grateful hugs shes given.....
THATS WHY I DO THIS!
PEOPLE LIKE HER ARE WHY I LOVE MY JOB!
I gave her freedom...I gave her choices...
I helped her make memories that will last a lifetime and it was 100% My Honor!!! ❤️

So if you think you can't do something, I promise you, you CAN! There's always a way!
If you need someone to encourage you, just call...I'm more then your travel agent, I'm also your friend! ❤️

01/08/2025

Oh my....DAAAMN!
On World America is a Chocolate Store and lord help ANYONE who's a chocolate fein!
The words Diabetic coma are 100% appropriate!

Did someone say GELLATO????
Our gellato was DEVINE! We had Chocolate Peanut butter and it was soooo good!
It was rich, thick and creamy.....

01/08/2025

For $10 a person you can defy new heights swinging over the edge of the ship for 60seconds. It's a new view for sure and that things swings faster and high!
Yep, I did it, pics to follow ❤️

01/08/2025

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01/08/2025

While many are familiar with weddings aboard a ship, did you know that MSC Cruises specializes in celebrating love with a unique touch of diverse cultural traditions?

Yep this Brand new ship hosted 16 of these events this week and I can help you navigate the waters of this event onboard a ship.

💥My information doesn't come from someone on the other end of the phone whos never been on a ship or from google where words can be misinterpreted...It comes from the horses mouth! The person responsible for overseeing that these events go off without a hitch and the guest of honor has everything they need when they need it!
The events coordinator onboard, Diane and I sat down this week and discussed what do these package details really mean? What's customizable and what to expect and what's it look like onboard in real life!

💥The 1st thing I want you to realize is when you plan a party on land, you have no idea who's gonna really show up? So you waste money on food and venue space you didn't really need!
Planning your event on a cruise ship? Your going to know who's showing up because if their room isn't paid for, sadly their just not coming. So no need to over pay with your hard earned money ❤️

The Debutant package includes
Special decorations
Your Dj
Hair and nails in the day spa for the Debutant
2 layer cake
Assorted Sweets around the venue
1 hour cocktail
1 hour photographer
Buy photo package seperately - 10 photo print included
20 people
$ + Extra per person
Special gift in the cabin for the guest of honor
Don't forget the unmatched personalized service.

For large parties of 100 of more typically the events coordinator uses the Theater for your ceremony and a private venue where you can greet your guests for the reception. Your Debutant is the center of attention either way and the day is all about her!

Let's plan the party of your dreams all while making memories, going on vacation and spending time with those you love! ❤️

01/08/2025

https://www.facebook.com/share/r/1EkUyY8hXG/

01/08/2025

01/08/2025

This Adult Only, all inclusive resort was way bigger then I thought she was. As I took a tour with the concierge Hiram, he showed me her shopping, tennis courts, pools and more.

Next door to Dreams Cozumel Cape, she is a seperate resort consisting of quiet vibes, heavy hitting drinks and friendly service.

The reviews online have some complaints about air, water, musty smell, etc. I spoke to several guests about their stays (they thought I was just another guest) and every one of them were very happy with their accommodations. No one had any complaints.
I liked this in person confirmation as I try not to depend on reviews. Some people just like to complain. 🥰

🏨 Resort Overview
266 suites across 4 floors
7 room categories, including swim-up, ocean view, and rooftop plunge pool options.
SWIM UP IS HIGHLY RECOMMENDED!
Multiple restaurants....

The Preferred Club section has 9 buildings, a private lounge, exclusive pool/bar, and concierge service.

✅ What’s Included (Free)
All meals (buffet & à la carte, no reservations)
Top-shelf drinks & stocked minibar
24-hour room service
Pool & beach service
Daily activities, live entertainment
Non-motorized water sports
Fitness center, tennis, and Wi-Fi
Sip, Savor & See access to nearby resorts
Taxes and gratuities

💲 Extra Cost
Spa by Pevonia
Scuba diving & excursions
Private wine cellar dining
Weddings, romantic dinners
Airport transportation (I will arrange transport and flights for you)

There is a aqua park next door called San Francisco Beach Club.
They have Parasailing, Wave Runners, water floats and jungle gyms etc.
They take Credit cards and cash but Parasailing is all cash.

01/08/2025

!
As we headed to do Cliffhanger on deck 20 (Which was already closed when we arrived - bummer 🤣), I discovered the Bumper Cars were out in full effect. I grabbed you a short video to give you an idea of what to expect.
💥Cost: $7 per ride
💥Age & Height Requirements: You need to be at least 8 years old and over 42 inches tall to operate the bumper cars .
💥Ride Duration: 5 minutes per ride.

Important to note:
If you have back or neck issues, this ride will aggregate your already problematic situation.

MSC also offers a Fun Pass package (e.g. ~$150 to get ~$220 in credits) that typically includes multiple rides such as bumper cars, arcade games, and other sports activities featured in your MSC app after you book.

If you're planning for a family-oriented sailing, the bumper cars are housed in the MSC SportPlex, which also features other fun options like roller skating and basketball courts. It's part of MSC’s Family Aventura zone, designed with kids and teens in mind.