16/07/2025
From Joe Taylor of Ohio...
"I cannot say enough about this company and booking a golf trip. I worked with Kennedy and she was absolutely amazing to deal with right from the start. We played Peek'n Peak first, which is an amazing course in the Chautauqua region...the views were incredible. We got to the hotel afterwards and they mistakenly charged my card even though I tried to explain to them it was paid for through the golf trail. I called Kennedy and left a voice mail around 9:30pm on a Thursday thinking I would get a call on Friday and have to explain everything to her. I got a text message back from Kennedy stating it was taken care of about 20 minutes later. I then checked my credit card statement and it was already credited back! Kennedy was amazing, taking care of that so late. It is why I will tell everyone to set up a golf trip through the New York Golf Trail. If people don't use the Trail they are crazy. I cannot say enough amazing things about this company after handling this issue so quickly. It made the rest of the golf trip so much more enjoyable knowing that we were taken care of from the beginning. Their customer service is next to none...you are all amazing. Huge shout out and tip of the cap to Kennedy...your boss should be giving you a bonus!" (She got one, Joe!).