17/12/2024
Hi Everyone,
Thank you all for reaching out to us after the earthquake yesterday.
Boy did the earth shake!
Thankfully I can report that all staff and all guests are well. The resort is also in good shape with no major damage. The lining of our main water tank tore and we lost all water yesterday but alternative tanks were put in place and water came back on line last night. The coral walls of the Spa are a mess, the Spa is closed today but should be back on line shortly.
Otherwise we are operating as normal with a full house, we are very lucky to be self sufficient with our own generators and water sources.
Vodafone telephone service is down, Digicel telephone service is operating.
Our internet has remained on the whole time as we use Starlink.
We had an issue with sending a receiving emails yesterday but that appears to now be resolved.
If you are trying to contact Louisa in reservations, please email her on [email protected] or call the resorts front desk…+678 35560. Her Australian mobile is not operating as she is roaming in Vanuatu on Vodafone…we hope this comes back on line shortly.
Commercial flights to and from Vanuatu are currently suspended but the team at Airports Vanuatu are working hard to bring the airport back on line. Currently the focus is for Aid flights. The runway received very little damage, a Virgin flight flew out this morning. The aim is to get the airport back operational sometime today. Updates to continue.
All our thoughts go out to those who were in the building that collapsed in Port Vila. We express our sincere condolences to those that have passed and are sending much love to those that were injured and those still trapped.