30/05/2023
Cebu Pacific Advisory #2
Cancelled Flights Due to Typhoon Betty (International Name: Mawar)
May 29, 2023, 7:30 PM
Due to Typhoon Betty (International Name: Mawar), Cebu Pacific has cancelled the following flights for Tuesday, May 30, 2023:
5J 196/197: Manila β Cauayan - Manila
DG 6043/6044: Manila β Coron - Manila
DG 6047/6048: Manila β Coron - Manila
DG 6051/6052: Manila β Coron - Manila
DG 6055/6056: Manila β Coron - Manila
DG 6064/6065: Cebu β Coron - Cebu
DG 6066/6067: Cebu β Coron - Cebu
5J 404/405: Manila β Laoag β Manila
DG 6177/6178: Manila β Masbate β Manila
DG 6113/6114: Manila β Naga β Manila
DG 6117/6118: Manila β Naga β Manila
DG 6031/6032: Manila β San Jose β Manila
5J 312/313: Manila β Taipei β Manila
5J 504/505: Manila β Tuguegarao - Manila
5J 506/507: Manila β Tuguegarao - Manila
Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
The process may take up to two (2) months from the date of request.
CEB is also offering flexible options, either free rebooking or Travel Fund, to passengers who wish to postpone their flights to and from the following destinations during these dates:
Up to May 30: Caticlan, Clark, Legazpi (Daraga), Virac
Up to May 31: Busuanga, Cauayan, Laoag, Masbate, Taipei, Tuguegarao
They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure through the Manage Booking portal.
This is a developing situation. As such, there may be more flight changes as the typhoon passes. Guests are urged to check real-time flight status updates via https://www.cebupacificair.com/flight-status.
We continue to monitor the situation across all the airports we fly to. The safety of our passengers and all CEB employees remains our top priority.
For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair.