GuestX Podcast

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GuestX Podcast

Join Matthew Loney and Brian Hamaoui as they explore Guest Xperience in the hospitality Industry and

01/01/2023

Happy New Year from the GuestX Podcast!

25/12/2022

Happy Holidays from the GuestX Podcast!

14/12/2022

Nate Wysk, the general manager of PointCentral joins us this week on GuestX. Nate tells us all about how they’re bridging the gap between technology and hardware. PointCentral is streamlining operations for property managers by offering smart thermostats, locks, and noise sensors, making it easy for property managers to control their properties.

Listen now!

Watch the full episode here: https://hubs.ly/Q01vR6NS0

https://hubs.ly/Q01vR7R80

30/11/2022

Travis Wilburn and Rebecca Lombardo, co-founders of The 100 Collection join us this week on GuestX. Travis and Rebecca bring years of experience to their new start up, The 100 Collection, an independent evaluation program that awards a distinguished imprint to the top vacation rentals. Their focus is on creating a curated group of vacation rental companies that are dedicated to the gold standard of hospitality.

Listen now!

Watch the full episode here: https://hubs.ly/Q01tv9XF0

https://hubs.ly/Q01tvf3Y0

25/11/2022

Corinne Bentzen from The Home Depot joins Matt and Brian for a final interview at the Berkshires Home Makeover. Corinne tells us that this is a new space for the Home Depot, and they want to fully serve their customers by not only providing the tools and materials for home improvement but for interior design as well. Corinne explains that this project was to show property managers and owners that they can easily make improvements to their vacation rentals. Tune in now!

Watch the full episode here: https://hubs.ly/Q01tc0FL0

https://hubs.ly/Q01tc22w0

Expedia Group Partnerships Vrbo Pennies for a Fortune Our Nest On Powell
Our Faux Farmhouse

23/11/2022

Marc Hostovsky, the founder of Minoan joins us this week. Minoan is turning short-term rentals into showrooms for brands. Guests can use and experience products during their vacation and purchase them through Minoan. This experience creates a symbiotic relationship between the supplier and consumer, through furnishing homes, and marketing the product to short-term rental guests. Listen now!

Any listener can receive $25 off their first order with Minoan by clicking the link in the show notes.

Watch the full episode here: https://hubs.ly/Q01t2Bnc0

https://hubs.ly/Q01t2vr_0

22/11/2022

Holly and Brad Lauritzen from Our Faux Farmhouse join Matt and Brian at the Berkshires Home Makeover in Lenox, Massachusetts. Holly and Brad tell us all about how they got their start in DIY home projects and interior design when they purchased their first home and started documenting the process online. Their design process during this project was guest centered, which created a more open and inviting space. Tune in now!

https://hubs.ly/Q01sYfTM0

Expedia Group Partnerships Vrbo The Home Depot Pennies for a Fortune Our Nest On Powell

17/11/2022

Fariha Nasir from Pennies for a Fortune joins us from Lenox, Massachusetts, where Matt and Brian are covering The Berkshires Home Makeover. She is a self taught interior decorator with a background in painting. She started off transforming her home into a custom dream home, and tells us all about her process, her love of patterns and wallpaper, and how she adds depth to a room. Tune in now!

https://hubs.ly/Q01syMhR0

Vrbo
The Home Depot
Expedia Group Partnerships
Our Faux Farmhouse

16/11/2022

Check out these before and after photos from our time covering the Berkshires Home Makeover, what an incredible transformation! Tune in to the series on your favorite podcast streaming platform.
https://guestxpodcast.com/

Vrbo Group Partnerships Our Faux Farmhouse Pennies for a Fortune The Home Depot

15/11/2022

Danielle Guerrero from Our Nest On Powell joins us at The Berkshires Home Makeover in Lenox, Massachusetts. Danielle is an influencer and designer who got her start in home improvements by doing DIY projects in her first home. Danielle is all about first impressions and she made improvements to the front entryway and throughout the home to make the space more usable and inviting. Tune in now!

Watch the full episode here: https://hubs.ly/Q01sk05y0

https://hubs.ly/Q01sj-LY0

Vrbo
The Home Depot
Expedia Group Partnerships
Our Faux Farmhouse
Pennies for a Fortune

10/11/2022

Rebecca and Pras, the vacation rental homeowners sit down with Matt and Brian and tell them about their experience during this project. They bought their home fully furnished and turnkey, but it lacked updated amenities. Once their home was chosen for this project, they were involved in the design process and the designers were able to make their home more inviting and functional as a vacation rental, without losing the character of the home. Tune in now!

Watch the full episode here: https://hubs.ly/Q01rZwx_0

https://hubs.ly/Q01rZBjz0

Vrbo
The Home Depot
Expedia Group Partnerships
Our Faux Farmhouse
Pennies for a Fortune
Our Nest On Powell

08/11/2022

Matt and Brian met up with Tim Rosolio, the Vice President of Vacation Rental Partner Success at Expedia Group. Tim talks about what makes a vacation rental more appealing to guests, and how important it is to list all of the amenities included in a listing. He highlights the fact that the right amenities can really change the seasonality of the property, and the guest experience. Tune in now!

Watch the full episode here: https://hubs.ly/Q01rNvQ40

https://hubs.ly/Q01rNwnt0

Vrbo
The Home Depot
Expedia Group Partnerships
Our Faux Farmhouse
Pennies for a Fortune
Our Nest On Powell

03/11/2022

Join Matthew and Brian from Lennox, Massachusetts, for the first of an eight part series on the Berkshires Home Makeover. A collaboration between Vrbo and The Home Depot, the Berkshires Home Makeover shows vacation rental homeowners just how easy it is to elevate the guest experience. Featuring three leading design-focused influencers and using furnishings and decor exclusively from The Home Depot, this is a project you are not going to want to miss. Tune in now!

Watch the full episode here: https://hubs.ly/Q01rpzcy0

https://hubs.ly/Q01rplRk0

Expedia Group Partnerships
Our Faux Farmhouse
Pennies for a Fortune
Our Nest On Powell

02/11/2022

This week on GuestX, we met up with Alexander Limpert, the Co-Founder and CEO of GuestReady, a tech-driven accommodation brand that focuses on short-term rentals. Alex explains GuestReady’s goal which is to offer guests unique stays with a consistent guest experience and high-quality amenities. They also help owners through their sophisticated property management software that allows them to easily scale their business. Listen now!

Watch the full episode here: https://hubs.ly/Q01r8Bjw0

https://hubs.ly/Q01r8Cpr0

28/10/2022

Michael Goldin joins us this week, the Co-Founder and Managing Director at Storied Collection. Guests can find unique and experiential stays with deep ties to history and ancestry when they book a Storied Collection castle or estate.
Available now!

https://hubs.ly/Q01qP7GZ0

26/10/2022

Michael Goldin joins us this week on GuestX, the Co-Founder and Managing Director at Storied Collection, a niche hospitality company with a historic castle and estate hotel collection. Michael tells all about the idea behind Storied Collection, where he stayed at a property that had ties in his family lineage. Storied Collection enables guests to find unique and experiential stays with deep ties to history and ancestry.
Listen now!

Watch the full episode here: https://www.youtube.com/watch?v=rRj1jtH_jbk

https://guestxpodcast.com/

24/10/2022

Steve Carran, the Director of Sales for Stayflexi, joined us last week on GuestX. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. Available now!

https://hubs.ly/Q01qvg4g0

19/10/2022

Steve Carran joins Matt and Brian this week on GuestX. He is the Director of Sales for Stayflexi, an all in one automation platform, PMS system, and booking engine for the hospitality industry. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. The system leaves the choice up to the guest whether they want to check in and out early or add experiences to their trip through a designated link. Listen now!

Watch the full episode here: https://hubs.ly/Q01q0Q7Q0

https://hubs.ly/Q01q0WBM0

14/10/2022

This week on GuestX, Ashley Ching joins us, she is the founder and CEO of Inhaven. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the home with everything they will need. Available now!

https://hubs.ly/Q01pNTBl0

12/10/2022

Ashley Ching joins us this week on GuestX, she is the founder and CEO of Inhaven, a home furnishing platform for the vacation rental industry. Ashley has years of experience as a merchandiser and brings a wealth of knowledge to the vacation rental industry. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the home with everything they will need. Listen now!

Watch the full episode here: https://hubs.ly/Q01pqTPB0

https://hubs.ly/Q01pqPmf0

30/09/2022

This week on GuestX, Steve Turk, the Managing Director of Turk Hospitality Ventures joins us. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the importance of setting parameters when partnering with a new homeowner.

Tune in now on your favorite streaming platform!

https://hubs.ly/Q01nGF_D0

28/09/2022

Steve Turk joins us this week on GuestX, he is the Managing Director of Turk Hospitality Ventures. Steve shares his vast experience in both the hotel and vacation rental industry. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the importance of setting parameters when partnering with a new homeowner. Listen now!

Watch the full episode here: https://hubs.ly/Q01nrsP70

https://hubs.ly/Q01nrtNG0

23/09/2022

Sarah Dandashy the founder of Ask A Concierge joins us this week on GuestX. Sarah talks about crafting curated experiences for guests so that they can fully experience the destination they're visiting.

Listen now!

https://hubs.ly/Q01mFjt20

21/09/2022

This week on GuestX, Sarah Dandashy the founder of Ask A Concierge joins us. Sarah is an industry veteran who has years of experience crafting curated experiences for guests so that they can fully experience the destination they're visiting. Sarah also touches on the duality of the human element and technology in the hospitality industry. Technology is helpful, but the human element is critical.

Listen now!

Watch the full episode here: https://hubs.ly/Q01mKtM10

https://hubs.ly/Q01mKvJG0

07/09/2022

This week we’re sharing some of our favorite marketing episodes, just in case you missed it. Tune in below or on your favorite streaming platform to listen to Wes Melton, Alex Husner, and Jaclyn Riley!

https://hubs.ly/Q01lLqHP0

02/09/2022

This week we sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. He highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants.

Tune in now!

https://hubs.ly/Q01ljyFx0

31/08/2022

Matt and Brian sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. Mauricio explains the idea behind Mundo Imperial, which combines luxury resorts with entertainment experiences that are unique to the company. Mauricio highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants. Listen now!

Watch the full episode here: https://hubs.ly/Q01lcqwn0

https://hubs.ly/Q01lcqqM0

26/08/2022

We're joined by Deborah Labi this week on GuestX, the founder of The Have You Got Network, The Guest Inn-spector and the Techsplained Series. She talks about marketing strategies and the importance of finding your niche. Tune in now!

https://hubs.ly/Q01kXd-w0

24/08/2022

Deborah Labi joins us this week on GuestX. She is a serial entrepreneur in the short term rental space and the founder of Have You Got, The Guest Inn-spector and the Techsplained Series. Deborah encourages all property managers to stay in their properties so that they can experience it as a guest would. She stresses this exercise, because cleaning services may miss critical details, which could lead to negative reviews Listen now!

Watch the full episode here: https://hubs.ly/Q01kMdbr0

https://hubs.ly/Q01kLY4X0

19/08/2022

This week we sat down with Matthew Heller, the founder of Performance Optimist Consulting. He emphasizes the importance of having a passion for both learning and people while in a leadership position.

Tune in now!

https://hubs.ly/Q01kpdRq0

Matt Heller - Performance Optimist

17/08/2022

In this week's episode, Matt and Brian sat down with Matthew Heller, the founder of Performance Optimist Consulting, which helps organizations improve leadership competencies, customer service, and employee motivation. Matthew shares his wisdom and thoughts on what makes a great leader, which to him means having a passion for learning and people. Listen now!

Watch the full episode here: https://hubs.ly/Q01kfF780

https://hubs.ly/Q01kfrR70

Matt Heller - Performance Optimist

12/08/2022

Brooke Pfautz, the CEO and Founder of Vintory joined us this week on GuestX. He encourages property managers to keep growing within their target market and to differentiate themselves from the competition. Tune in!

https://hubs.ly/Q01jLvxL0

10/08/2022

GuestX Podcast Co-Host Matthew Loney shares his thoughts on the state of the vacation rental industry on the Alex & Annie podcast! Tune in now! https://www.alexandanniepodcast.com/matt-loney-xplorie/

10/08/2022

This week on GuestX, we sat down with Brooke Pfautz, the CEO, and Founder of Vintory. Brooke gets down to business and explains Vintory’s homeowner acquisition technology, which uses data to find and target desirable homes in a specific market. Brooke encourages property managers to keep growing within their target market and to differentiate themselves from the competition. Listen now!

Watch the full episode here: https://hubs.ly/Q01jzJfT0

https://hubs.ly/Q01jzNGB0

05/08/2022

This week we met up with Tim Rosolio, the VP of Vacation Rental Partner Success at {{linkedin_mention(urn:li:organization:2751|Expedia Group)}}. Tim has an end-to-end view of the business, he understands what hosts need because he is one. Tune in now!

https://guestxpodcast.com/

05/08/2022

This week we met up with Tim Rosolio, the VP of Vacation Rental Partner Success at Expedia Group. Tim has an end-to-end view of the business, he understands what hosts need because he is one. Tune in now!

https://hubs.ly/Q01j8gvR0

03/08/2022

Tim Rosolio, the VP of Vacation Rental Partner Success at Expedia Group, joins Matt and Brian this week on GuestX. Tim has an end-to-end view of the business, he understands what hosts need because he is one. Tim explains Vrbo's conversion based sort, which gives hosts with good reviews the spotlight, rewarding them for their positive reviews. This two sided marketplace is a symbiotic relationship, guests want an exceptional experience and hosts want great guests to stay with them. Available now!

Watch the full episode here: https://hubs.ly/Q01h-PJ40

https://hubs.ly/Q01h-Vpt0

29/07/2022

This week, we sat down with the author of Million Dollar Host, Julie George. Julie shares her story in the short term rental business, where she built a 130 property business on her own which generated over $8 million dollars in less than 3 years. Tune in now!

Julie George - Million Dollar Host
https://hubs.ly/Q01hGMg30

27/07/2022

This week on GuestX, we sat down with the author of Million Dollar Host, Julie George. Julie shares her story in the short term rental business, where she built a 130 property business on her own which generated over $8 million dollars in less than 3 years. She has since sold her business and has pivoted to helping owners scale their business in a simple and smart way. Available now!

Watch the full episode here: https://hubs.ly/Q01hzjn80

Julie George - Million Dollar Host
https://hubs.ly/Q01hzlYB0

22/07/2022

We sat down with the founder of Book Ambition Dennis Ross. Dennis is a professional ghostwriter and he shares his vast experience around meaningful storytelling, and stresses the importance of using emotions to empathize and connect with potential customers. Tune in now!

https://hubs.ly/Q01h3Cgh0

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Videos

Michael Goldin joins us this week, the Co-Founder and Managing Director at Storied Collection. Guests can find unique and experiential stays with deep ties to history and ancestry when they book a Storied Collection

Steve Carran, the Director of Sales for Stayflexi, joined us last week on GuestX. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. Available now! https://guestx

This week on GuestX, Ashley Ching joins us, she is the founder and CEO of Inhaven. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the h

This week on GuestX, Steve Turk, the Managing Director of Turk Hospitality Ventures joins us. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the

This week on GuestX, Steve Turk, the Managing Director of Turk Hospitality Ventures joins us. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the importance of setting parameters when partnering with a new homeowner. Tune in now on your favorite streaming platform! https://hubs.ly/Q01nGF_D0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

Sarah Dandashy the founder of Ask A Concierge joins us this week on GuestX. Sarah talks about crafting curated experiences for guests so that they can fully experience the destination they're visiting. Listen now! ht

This week we sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. He highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants. Tune i

We're joined by Deborah Labi this week on GuestX, the founder of The Have You Got Network, The Guest Inn-spector and the Techsplained Series. She talks about marketing strategies

This week we sat down with Matthew Heller, the founder of Performance Optimist Consulting. He emphasizes the importance of having a passion for both learning and people while in a leadership position. Tune in now! https://guestxpodcast.com/ #guestexperie

This week we sat down with Matthew Heller, the founder of Performance Optimist Consulting. He emphasizes the importance of having a passion for both learning and people while in a leadership position. Tune in now! https://hubs.ly/Q01kpdRq0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast Matt Heller - Performance Optimist

Brooke Pfautz, the CEO and Founder of Vintory joined us this week on GuestX. He encourages property managers to keep growing within their target market and to differentiate themselves from the competition. Tune in!

This week we met up with Tim Rosolio, the VP of Vacation Rental Partner Success at Expedia Group. Tim has an end-to-end view of the business, he understands what hosts need because he is one. Tune in now! https://gue

This week, we sat down with the author of Million Dollar Host, Julie George. Julie shares her story in the short term rental business, where she built a 130 property business on her own which generated over $8 million dollars in less than 3 years. Tune i

This week, we sat down with the author of Million Dollar Host, Julie George. Julie shares her story in the short term rental business, where she built a 130 property business on her own which generated over $8 million dollars in less than 3 years. Tune in now! Julie George - Million Dollar Host https://hubs.ly/Q01hGMg30 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

We sat down with the founder of Book Ambition Dennis Ross. Dennis is a professional ghostwriter and he shares his vast experience around meaningful storytelling, and stresses the importance of using emotions to empa

This week we sat down with David Stange, the founder of BeachyApp at HITEC 2022. David explains how Beachy is improving the guest experience by allowing hotel and resort guests to book amenities, activities, and foo

This week we sat down with David Stange, the founder of BeachyApp at HITEC 2022. David explains how Beachy is improving the guest experience by allowing hotel and resort guests to book amenities, activities, and food through their easy to use platform. Tune in now! https://hubs.ly/Q01gX__g0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

John Suzuki of @Vrbo pivots the conversation and dives deep into data and how to utilize it correctly in a way that is understood. Part 2 is available now! https://guestxpodcast.com/ #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

John Suzuki of Vrbo pivots the conversation and dives deep into data and how to utilize it correctly in a way that is understood. Part 2 is available now! https://guestxpodcast.com/ #guestexperience #propertymanager #gue

John Suzuki of Vrbo pivots the conversation and dives deep into data and how to utilize it correctly in a way that is understood. Part 2 is available now! https://hubs.ly/Q01f9KcX0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

This week we spoke with industry veteran John Suzuki, Vrbo's Global Evangelist and Ombudsman. John has a real passion for hospitality and is always striving to raise the bar of industry standards by meeting and exceeding

This week we spoke with industry veteran John Suzuki, Vrbo's Global Evangelist and Ombudsman. John has a real passion for hospitality and is always striving to raise the bar of industry standards by meeting and exceeding traveler expectations. Tune in for part 2 next week! https://hubs.ly/Q01dQ4-00 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

This week on GuestX, we're joined by Tim Murphy, the CEO of Boomers Parks. Tim stresses the importance of quality service and conditions, which cultivates a quality experience that guests want to enjoy longer, which

This week on GuestX, we're joined by Tim Murphy, the CEO of Boomers Parks. Tim stresses the importance of quality service and conditions, which cultivates a quality experience that guests want to enjoy longer, which keeps them returning in the future. Available now! https://hubs.ly/Q01cYv_Q0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

This week we spoke with Steve Schwab, the CEO and Founder of Casago. Steve offers valuable insights on the current state of the short-term rental industry and what the future looks like. Available now! https://guestx

This week we spoke with Steve Schwab, the CEO and Founder of Casago. Steve offers valuable insights on the current state of the short-term rental industry and what the future looks like. Available now! https://hubs.ly/Q01cPfbZ0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast

In case you missed it, tune in on your favorite streaming service to listen to some of our favorite tech episodes! Listen below to hear from Andrew Schulz of NoiseAware! https://guestxpodcast.com/ #guestexperience #g

In case you missed it, tune in on your favorite streaming service to listen to some of our favorite tech episodes! Listen below to hear from Andrew Schulz of NoiseAware! https://hubs.ly/Q01ck9nK0 #guestexperience #guestxpodcast #hospitality #podcast #technology

This week we sat down with Josh Liebman, the Guest Experience Evangelist for ROLLER Software. Josh shares his passion and keen insight for all things guest experience on this week’s podcast. Available now! https://gu

This week we sat down with Josh Liebman, the Guest Experience Evangelist for ROLLER Software. Josh shares his passion and keen insight for all things guest experience on this week’s podcast. Available now! https://hubs.ly/Q01bFfZp0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel

This week we met up with VTrips Founder and CEO Steve Milo. Steve shares his thoughts on the hospitality industry, business development, and his advocacy efforts for fair regulation locally and through VRMA. Availabl

This week we met up with VTrips Founder and CEO Steve Milo. Steve shares his thoughts on the hospitality industry, business development, and his advocacy efforts for fair regulation locally and through VRMA. Available now! https://hubs.ly/Q01b9Qsx0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel

This week on GuestX we met up with Graham Donoghue, CEO of Sykes Holiday Cottages. Graham talks about how the team at Sykes uses data and their Net Promoter Score (NPS) to make informed decisions around the guest experi

This week on GuestX we met up with Graham Donoghue, CEO of Sykes Holiday Cottages. Graham talks about how the team at Sykes uses data and their Net Promoter Score (NPS) to make informed decisions around the guest experience. Available now! https://hubs.ly/Q019ymn-0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel

This week we sat down with Sarah Taveprungsenukul, the co-founder of Youtip. Sarah’s passion for the hospitality industry is evident as she explains how youtip is changing how people tip with their cashless, contactl

This week we sat down with Sarah Taveprungsenukul, the co-founder of Youtip. Sarah’s passion for the hospitality industry is evident as she explains how youtip is changing how people tip with their cashless, contactless digital tipping platform. Available now! https://hubs.ly/Q0194P9_0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel

This week on GuestX, we met up with Bob Garner, the co-owner of Casal dei Fichi. Bob discusses his sustainable and personal approach to hospitality. He also shares how they embrace sustainability and inspire guests t

This week on GuestX, we met up with Bob Garner, the co-owner of Casal dei Fichi. Bob discusses his sustainable and personal approach to hospitality. He also shares how they embrace sustainability and inspire guests to do the same after their trip. We would also like to congratulate Bob Garner on being shortlisted for the Shortyz Pioneer Award! #theshortyz #shorttermrentalz https://hubs.ly/Q018H1S60 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing #sustainable #ecofriendly

This week on GuestX, we sat down with Andrew Schulz, the co-founder of NoiseAware a company that provides noise monitoring technology. Andrew explains the idea behind the company and how it works. Available now! http

This week on GuestX, we sat down with Andrew Schulz, the co-founder of NoiseAware a company that provides noise monitoring technology. Andrew explains the idea behind the company and how it works. Available now! https://hubs.ly/Q0182f400 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing

This week on GuestX, we met up with Steve Cody, the CEO and co-founder of Bunking. Bunking allows people to connect and rent accommodations with a curated group of like-minded individuals. Available now! https://gues

This week on GuestX, we met up with Steve Cody, the CEO and co-founder of Bunking. Bunking allows people to connect and rent accommodations with a curated group of like-minded individuals. Available now! https://hubs.ly/Q017G0QF0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing

This week, we met up with Madison Rifkin, the CEO, and Founder of Mount. Mount is improving the guest experience by enabling property managers to rent amenities already present in the home, such as bikes, scooters, a

This week, we met up with Madison Rifkin, the CEO, and Founder of Mount. Mount is improving the guest experience by enabling property managers to rent amenities already present in the home, such as bikes, scooters, and golf carts, to guests via an app. Available now! https://hubs.ly/Q016ZSjK0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing

$This week, Matt and Brian caught up with Steve Lassman, the vice president of Villa Product and Agency Relations for World Travel Holdings’ luxury villa division. Steve explains their guest-first approach and how the team at {{facebook_mention(172753159$

This week, Matt and Brian caught up with Steve Lassman, the vice president of Villa Product and Agency Relations for World Travel Holdings’ luxury villa division. Steve explains their guest-first approach and how the team at {{facebook_mention(172753159

This week, Matt and Brian caught up with Steve Lassman, the vice president of Villa Product and Agency Relations for World Travel Holdings’ luxury villa division. Steve explains their guest-first approach and how the team at Villas of Distinction is creating immersive domestic and international experiences for their guests with the help of activity buyers, travel advisors, and their partners. Available now! https://hubs.ly/Q016H4LW0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing

Chip Conley is at the forefront of the hospitality business. In this week’s podcast, he shares his knowledge of business psychology and emphasizes creating differentiated brands that retain their soul as they scale. Available now! Watch the full episode

Chip Conley is at the forefront of the hospitality business. In this week’s podcast, he shares his knowledge of business psychology and emphasizes creating differentiated brands that retain their soul as they scale. Available now! Watch the full episode here: https://hubs.ly/Q016bm1l0 https://hubs.ly/Q016bpRP0 #guestexperience #propertymanager #guestxpodcast #hospitality #podcast #travel #marketing

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Michael Goldin joins us this week, the Co-Founder and Managing Director at Storied Collection. Guests can find unique and experiential stays with deep ties to history and ancestry when they book a Storied Collection

Steve Carran, the Director of Sales for Stayflexi, joined us last week on GuestX. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. Available now! https://guestx

This week on GuestX, Ashley Ching joins us, she is the founder and CEO of Inhaven. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the h

This week on GuestX, Steve Turk, the Managing Director of Turk Hospitality Ventures joins us. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the

Sarah Dandashy the founder of Ask A Concierge joins us this week on GuestX. Sarah talks about crafting curated experiences for guests so that they can fully experience the destination they're visiting. Listen now! ht

This week we sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. He highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants. Tune i

We're joined by Deborah Labi this week on GuestX, the founder of The Have You Got Network, The Guest Inn-spector and the Techsplained Series. She talks about marketing strategies

This week we sat down with Matthew Heller, the founder of Performance Optimist Consulting. He emphasizes the importance of having a passion for both learning and people while in a leadership position. Tune in now! https://guestxpodcast.com/ #guestexperie

Brooke Pfautz, the CEO and Founder of Vintory joined us this week on GuestX. He encourages property managers to keep growing within their target market and to differentiate themselves from the competition. Tune in!

This week we met up with Tim Rosolio, the VP of Vacation Rental Partner Success at Expedia Group. Tim has an end-to-end view of the business, he understands what hosts need because he is one. Tune in now! https://gue

This week, we sat down with the author of Million Dollar Host, Julie George. Julie shares her story in the short term rental business, where she built a 130 property business on her own which generated over $8 million dollars in less than 3 years. Tune i

We sat down with the founder of Book Ambition Dennis Ross. Dennis is a professional ghostwriter and he shares his vast experience around meaningful storytelling, and stresses the importance of using emotions to empa

This week we sat down with David Stange, the founder of BeachyApp at HITEC 2022. David explains how Beachy is improving the guest experience by allowing hotel and resort guests to book amenities, activities, and foo

John Suzuki of Vrbo pivots the conversation and dives deep into data and how to utilize it correctly in a way that is understood. Part 2 is available now! https://guestxpodcast.com/ #guestexperience #propertymanager #gue

This week we spoke with industry veteran John Suzuki, Vrbo's Global Evangelist and Ombudsman. John has a real passion for hospitality and is always striving to raise the bar of industry standards by meeting and exceeding

This week on GuestX, we're joined by Tim Murphy, the CEO of Boomers Parks. Tim stresses the importance of quality service and conditions, which cultivates a quality experience that guests want to enjoy longer, which

This week we spoke with Steve Schwab, the CEO and Founder of Casago. Steve offers valuable insights on the current state of the short-term rental industry and what the future looks like. Available now! https://guestx

In case you missed it, tune in on your favorite streaming service to listen to some of our favorite tech episodes! Listen below to hear from Andrew Schulz of NoiseAware! https://guestxpodcast.com/ #guestexperience #g

This week we sat down with Josh Liebman, the Guest Experience Evangelist for ROLLER Software. Josh shares his passion and keen insight for all things guest experience on this week’s podcast. Available now! https://gu

This week we met up with VTrips Founder and CEO Steve Milo. Steve shares his thoughts on the hospitality industry, business development, and his advocacy efforts for fair regulation locally and through VRMA. Availabl

This week on GuestX we met up with Graham Donoghue, CEO of Sykes Holiday Cottages. Graham talks about how the team at Sykes uses data and their Net Promoter Score (NPS) to make informed decisions around the guest experi

This week we sat down with Sarah Taveprungsenukul, the co-founder of Youtip. Sarah’s passion for the hospitality industry is evident as she explains how youtip is changing how people tip with their cashless, contactl

This week on GuestX, we met up with Bob Garner, the co-owner of Casal dei Fichi. Bob discusses his sustainable and personal approach to hospitality. He also shares how they embrace sustainability and inspire guests t

This week on GuestX, we sat down with Andrew Schulz, the co-founder of NoiseAware a company that provides noise monitoring technology. Andrew explains the idea behind the company and how it works. Available now! http

This week on GuestX, we met up with Steve Cody, the CEO and co-founder of Bunking. Bunking allows people to connect and rent accommodations with a curated group of like-minded individuals. Available now! https://gues

This week, we met up with Madison Rifkin, the CEO, and Founder of Mount. Mount is improving the guest experience by enabling property managers to rent amenities already present in the home, such as bikes, scooters, a

This week, Matt and Brian caught up with Steve Lassman, the vice president of Villa Product and Agency Relations for World Travel Holdings’ luxury villa division. Steve explains their guest-first approach and how the team at {{facebook_mention(172753159

Chip Conley is at the forefront of the hospitality business. In this week’s podcast, he shares his knowledge of business psychology and emphasizes creating differentiated brands that retain their soul as they scale. Available now! Watch the full episode

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