Country Road Trading Co.

Country Road Trading Co. Bringing the country to the city. We source unique and interesting products along South Africa's roads less travelled.

Just like the 'smouses' of yesteryear, we visit small towns and farms to find things - from food and drink, to crafts - that are still made slowly, with dedication, so as to share the rich heritage of our countryside with city folk.

OK, after numerous depressing setbacks that often nail small businesses like ours, we are slowly clambering back onto ou...
12/11/2016

OK, after numerous depressing setbacks that often nail small businesses like ours, we are slowly clambering back onto our our feet. Now, we have brought home the bacon! Yes, literally. We have one kilo packs of prime-cut local bacon, available frozen, on an ongoing basis, for only R90.00 per pack. Having done some research in local supermarkets, we know it's a hot price! Please place your orders now.

19/09/2016

Good morning one and all. The sarong money has been paid into my account and I am just waiting for it to clear. As soon as it does. I will pm you and refund you in full. Again and for the last time. We apologise for this mixup and from now on, we will only advertise products that are readily available and products that we have in stock. Thank you and have a great day and week.

12/09/2016

Greetings. We have contacted our supplier this morning and are awaiting their response. Again I apologise for things way beyond our control. I have left messages on every group that we advertise on to please be patient and also to assure you that every order paid for will be refunded in full as soon as the money is available in our account.
The lesson we have learnt from this experience is that we will only advertise "overseas" items if we have them in stock here at home. This will ensure that any item you see is already available and there won't be a 6 to 8 week delay. We will be posting new stock items this week.
Thank you to all our clients for your support. Have a great Monday and a super week.

07/09/2016

Morning on this wet Wednesday. Just an update re the sarongs. I am waiting for my supplier to refund the money. As soon as that is done. I will reimburse all clients whose order was not sent. Please be patient in this regard. Again feel free to whatsapp or PM me with any queries. Thank you and stay warm and dry!

Here are the pics of the sarongs that have arrived. They are all circular (none of the rectangle ones were shipped) Ther...
05/09/2016

Here are the pics of the sarongs that have arrived. They are all circular (none of the rectangle ones were shipped) There are 5 blue ones, 1 red and 1 pink.
Besides my order not being sent by my overseas supplier, my computer decided to crash this weekend. All my data has vanished into the ether. Client names, lists, orders, contact details etc all GONE! And my phone and computer seem to have had a fight as they aren't talking to each other either. For those of you that know us personally you will know that electrical appliances do NOT like us and have a habit of blowing up, shutting down etc etc etc. So we start again.
Please will you PRIVATE MESSAGE me so I can sort this mess out. I am also still waiting for feedback from clients that have ordered the sarongs regarding a possible solution to this issue. Please also feel free to WHATSAPP (only), me on 0825954480. Thank you and am awaiting your messages. Stay dry and warm.

02/09/2016

Ok. ​Re: sarong story - I ​​g​uess there is nothing to do except share what has happened today. When I was eventually handed the long-awaited order, I noticed a​ significant​ lack in size and weight. I informed the official that there must be some mistake, as my parcel should be considerably larger than the parcel in my hand. He confirmed my tracking number and the parcel match and ​told me ​there ​was​ no other parcel for me. Blood Pressure through the roof I exit customs to contact my ​​supplier​ on the Garden Route​. Various communications later I get informed that there has been a mistake and the bulk of my order has been "misplaced". Also that I should not worry as they will gladly refund me or send it with the "next ship"​!
Now, how am I supposed to respond and react to that? To say that I am not already frustrated and ready to ! #@! and then find my supplier and do the same ! #@! to her is an understatement.
My father and mother taught me to do what you say you can do. This situation leaves me with egg on my hono​u​r. For that I am really not impressed.
All of my feelings and emotions aside, I have 8 round sarongs (pics will be posted tomorrow).​ They are certainly very lovely and unique, though I wouldn't call them Indian cotton - more chiffon-like.​

So where do we go from here? Once the fight over who gets the first 8 is over, what next?

Options are to: 1. Refund your money. 2. Wait another 6 to 8 weeks for ​all your​​ actual ordered​ items to arrive.

It would be pointless for me to try and describe the level of ​humiliation and anxiety​ I am experiencing. We are trying to start a new business ​based on professional service and trust, ​and this is NOT how things are supposed to happen. ​Well, not in our book anyway. The way it's supposed to go is: ​​w​e advertise, you purchase, I order, they deliver and I supply = ​e​veryone happy.
Is this just a learning curve for us? ​We really don't want to disappoint people - especially in our local community. ​Maybe you all can tell me ​what to do ​please​. (I'm sure many of you have very definite ideas on this, but I'd like something constructive if possible so we can all move forward).
We have some really exciting, cool, locally-sourced summer items that are available right now, but we are too embarrassed to post them yet, in the light of the current sarong debacle. ​
Looking forward (some trepidation) to hearing from you. Have a great weekend.

02/09/2016

Well Friday has come around and I am off to customs to go and find your sarong orders. Wish me luck and I will keep you all posted.

01/09/2016

Happy SPRING day. Well so ends another day of listening to an engaged tone, being put "through" and cut off with emails not replied to. What will tomorrow yield? Stay tuned.

31/08/2016

Grrrr. How exasperating. we have been trying for over a week to get our sarongs from Cape Mail (customs). We are assured that they have arrived and are "in a container" by the relevant official, but it's like dealing with Home Affairs and the Traffic Department - continuously being put on hold, people having lunch or tea, etc, etc. Please bear with us. Sean has phoned at all hours of the day, every day. Hopefully tomorrow will bear plump, juicy fruit.

29/08/2016

Greetings on this stunning beautiful day. Yes the sarongs are in a container. Customs says they should get to it by Wednesday. So just a little more patience needed. Have a great day and week.

25/08/2016

Finally my sarong order has arrived in SA. Currently it is in a container on a ship in the harbour. Hopefully it will clear customs without any problems and that the order is correct. I expect to have them early next week. Will contact everyone in this regard. Thank you for your patience. Have a great day.

22/08/2016

Greetings. Just a message to everyone that has ordered sarongs from Country Road Trading. We are waiting for the shipment to arrive and then it must clear customs. We will contact every client as soon as we have more information. As anyone that imports items from overseas knows, things can happen. Please be patient and know that we are in contact with our suppliers regarding our orders. Thank you for your patience. If anyone would like to whatsapp me, feel free to do so on 0825954480. Stay warm

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26A Eastlake Drive Muizenberg
Cape Town
7945

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