Global Choices

22/08/2025

22/08/2025

On Thursday, 21 August, InsureTalk55 brings you a thought-provoking programme packed with insights to give you a competitive edge in today’s fast-evolving industry. This month’s theme is “Global Learnings and Perspectives on Catastrophe Risks”, with Sasria leading the conversation as our hea...

20/08/2025

🌀 "24-Hour Case Management Isn’t Optional—It’s the Standard."
— Gideon van Zyl, CDO at Digital Path

In the insurance world, speed, accuracy, and coordination can make or break a customer’s experience. That’s why we built HaloNxt—a cloud-based ICMS platform purpose-built to support triage departments and streamline 24-hour case management protocols.

From intake and needs assessment to service planning and outcome tracking, HaloNxt was designed to bring transparency, automation, and agility to every phase of the case journey.

💬 Gideon shares:
“With HaloNxt, we’ve moved beyond spreadsheets and legacy bottlenecks. Now, businesses can monitor real-time profitability, utilisation, liabilities, and SLA compliance—all in one interface. It’s about empowering service teams with clarity, accountability, and control.”

What sets HaloNxt apart?
✅ Real-time access to client case data
✅ Automated workflows and smart task allocation
✅ Transparent intercompany communication
✅ Scalable to meet the needs of human service organisations of any size

It’s not just about managing cases—it’s about managing them better.
📊 Insurance, claims, and service teams—this is the tool you've been waiting for.

20/08/2025

✨ New on Digihub: Micro-interactions & Motion ✨

Minimalist design is here to stay — but it’s micro-interactions that are adding the soul. From pulsing buttons to graceful spinners, purposeful motion is transforming UX into something truly delightful.

In this blog, Gideon van Zyl shares how motion can communicate, guide, and connect — not just decorate.

🔹 Improve usability
🔹 Build emotional connection
🔹 Reinforce your brand with intentional animation

🎯 “Design for minimalism, but with smart, lightweight animations.” — van Zyl

👉 Read more: https://www.digitalpath.co.za/post/micro-interactions-motion-elevating-user-delight

20/08/2025

🔍 New on the Digital Path Blog
Ethical & Inclusive Design: Fundamental to UX/UI

In 2025, accessibility is just the baseline — users expect ethically designed, emotionally aware, and culturally inclusive digital experiences.

UX is no longer just about usability. It’s about:
✅ Respecting mental well-being
✅ Avoiding dark patterns
✅ Embracing diverse user needs
✅ Designing with trust and empathy at the core

💬 “We’re going beyond WCAG – consider age, culture, emotion.” – Gideon van Zyl

Learn how to design for humans, not just for screens.
Practical tips, real-life examples, and an ethical checklist await.

🔗 Read now: https://www.digitalpath.co.za/post/ethical-inclusive-design-fundamental-to-ux-ui

-being

20/08/2025

🎨 New on DigiHub: Your product’s logo isn’t your brand - and branding isn’t just for marketing.

In our latest post, we dive into how branding must shape product design in 2025. From first impressions to emotional resonance, users remember how your product feels - not just what it does.

💡 Featuring insights from Gideon van Zyl:
“People don’t fall in love with features – they fall in love with experiences.”

Explore how to:
✅ Build visual consistency across screens
✅ Customize design systems to reflect your brand DNA
✅ Turn functionality into identity

📅 Read now: More Than a Logo - Why Branding Must Shape Product Design
👉 https://www.digitalpath.co.za/post/more-than-a-logo-why-branding-must-shape-product-design

20/08/2025

🎨 New on our Digihub blog
The Visual Design Mistakes That Undermine Great Products

A great product can still fall flat if the visual design doesn’t pull its weight. From cluttered interfaces to inconsistent branding and overlooked accessibility, even strong functionality can be buried under poor aesthetics.

💥 In this post, we break down:
• Why white space = clarity, not wasted space
• How visual inconsistency quietly erodes trust
• The critical role of accessibility in design
• Why default elements make your product feel... default

🧠 Gideon van Zyl says it best:
“You can’t bolt design on after the fact... When product, branding, and design teams are aligned, the result is not just beautiful - it’s meaningful.”

🔗 Read the full blog: https://www.digitalpath.co.za/post/the-visual-design-mistakes-that-undermine-great-products

20/08/2025

🚀 New on the Digihub Blog!
How Branding Shapes the User Experience from the First Click

Your brand is the experience - long before the user taps a button. From colour choices to copy tone, every design decision sends a message.

In our latest post, we explore how top digital products in 2025 are winning by merging branding and UX into one unified experience.

🔹 Set expectations with brand tone
🔹 Use color & typography as emotional cues
🔹 Animate with purpose
🔹 Write like your brand speaks

💬 Gideon van Zyl puts it best:
“Think of branding as the user’s emotional GPS... Design without brand thinking is just decoration.”

✨ If your product feels scattered, your branding might be the missing link.

📖 Read now https://www.digitalpath.co.za/post/how-branding-shapes-the-user-experience-from-the-first-click

20/08/2025

🚀 New on the Digihub Blog
Digital Craftsmanship Is Back in 2025 🎨💻

In an age obsessed with automation and scale, a surprising trend is re-emerging: craft. Designers and developers are shifting gears, prioritising intention over imitation and bringing back the art of building digital experiences that feel truly custom.

🔍 Key Trends We’re Seeing

Smarter, More Personal Design Systems:
Tools like Polaris (Shopify) and Spectrum (Adobe) are evolving—allowing personality without chaos.

Performance-First Development:
Say goodbye to bloated frameworks. Lean stacks like Astro, Svelte, and HTMX are winning—because fast is beautiful.

The Rise of Custom Code:
Enterprise and high-end brands are ditching generic components. Why? Because distinctive experiences drive connection.

💬 “Craft is how you stand out in a saturated digital space."
– Gideon van Zyl, Digital Path

👉 Read why this movement matters and how intentional design creates loyal users: https://www.digitalpath.co.za/post/the-return-of-craft-in-web-development

12/08/2025

As insurers embrace automation, data, and digital platforms to serve customers more efficiently, a new challenge has emerged: how do we ensure we don’t lose the human touch? In this session, leaders from insurance, communications, and psychology explore how digital transformation can be balanced with empathy, emotional intelligence, and meaningful connection. Join this powerful conversation on how to design trust, warmth, and care into efficient client journeys, moving away from transactional to relational motivation.

✳️ Register for Techfest here: https://buff.ly/RsGMVWK

12/08/2025

Join the Cover techfest on the 14th August this Thursday-Explore The Future Of Human Intelligence

https://www.insurtechconference.co.za/

12/08/2025

The August 2025 edition of the FAnews Magazine is here!

In the August 2025 edition of FAnews, we unpack tariff turbulence, why COVID-19 may be behind us – but not entirely; explore insurers’ subrogation claim progress, the link between duty of care, speeding, and telematics, and why advice and financial education are key to fixing retirement outcomes – plus, we feature Momentum Life Insurance’s Joretha Bothma on our cover, and more.

Remember that you can get all your CPD hours with FAnews.

Don’t miss out! Click here to read the FAnews August 2025 magazine – https://www.fanews.co.za/latest-publications

Allan Gray Orbis
Auto & General Insurance Company Ltd
BrightRock - Love Change
Bryte Insurance
Discovery South Africa
Fedgroup
Global Choices
Gauteng Women In Insurance
Hollard
Infiniti Insurance
The Liability Company
Liberty Group SA
Milpark Education
Momentum Myriad
Ninety One South Africa
Old Mutual Insure
PPS For Professionals
Profile Media
QSURE Pty Ltd
RGA
Santam Insurance
Sasria SOC Ltd
Standard Bank - South Africa
The Insurance Apprentice