VISIT LACHLAN SHIRE AND LACHLAN SHIRE COUNCIL SOCIAL MEDIA GUIDELINES
Lachlan Shire Council and visitlachlanshire pages are not monitored 24 hours a day, 7 days a week. Lachlan Shire Council’s social media channels exist to share information about Council activities and services, issues that affect our residents, tourism and event information and content of community interest. This is no
t the place to report an issue or request a service from Council. Please call our customer contact centre on 02 6895 1900 or email us at [email protected] for all customer requests. We have developed guidelines to help create a safe environment on our social media channels. We want our social media channels to be a safe place for all users. We will treat you with respect at all times, and ask the same in return. We ask that anyone engaging with our social media channels shows courtesy, consideration and respect for Council, Councillors, Council staff, community members and all other contributors. To help everyone enjoy our social media channels, we have set out some guidelines which apply to any engagement with us or other members of the community on our social media channels. When you respond or comment on one of our posts on our social media channels, you are agreeing to abide by these guidelines. GUIDELINES
• Comments or posts must not be defamatory of any person, disruptive, derogatory, threatening, hateful, inflammatory or promote sexually explicit material or violence. Personal attacks, harassment, name-calling, trolling and abuse will not be tolerated.
• We do not allow obscene, profane, indecent, pornographic, unlawful or offensive comments or posts, including masked profanity where symbols, abbreviations, misspellings or emojis are used to suggest obscene language.
• Comments must not contain personal information or breach a person's privacy.
• Content must not be off-topic, false, fraudulent, deceiving, misleading, irrelevant, repetitive or unintelligible.
• Discrimination or hate speech based on race, gender, religion, nationality, disability, sexual orientation, gender identity or age is not permitted.
• Comments or posts must not contain spam or links to any kind of virus, malware, spyware or similar program that could cause harm to a user’s computer.
• Content must not breach any of the terms of any of the social media platforms themselves, or be unlawful in any other way. BREACH OF GUIDELINES
Without limitation, Lachlan Shire Council reserves the right to determine whether contributions to our social media channels breach our guidelines. We reserve the right to remove any content that we have deemed does not follow our guidelines. We will hide or delete comments made on our channels that breach our guidelines, as well as block users who continue not to follow these guidelines. We will restrict comments if we determine the conversation no longer meets our guidelines. We also reserve the right to send any comments we deem appropriate to law enforcement authorities for investigation as we feel necessary or as required by law. DISCLAIMER
Whilst Lachlan Shire Council endeavours to maintain the currency and accuracy of information published on this channel, the information is subject to change. It is advisable that users ascertain the currency of information immediately prior to use. Lachlan Shire Council disclaims all responsibility for any loss or damage which may arise from the use of this channel. Lachlan Shire Council cannot check the accuracy of every post and does not take any responsibility for reliance on posts that appear on this page; and agree to adhere to Facebook's Guidelines, which can be found here (www.facebook.com/legal/terms). Links to external websites are provided as a convenience to users and such sites and associated content are not under the control of Lachlan shire Council. The inclusion of any link does not imply endorsement of that website, service or person by Lachlan Shire Council. Lachlan Shire Council is not responsible for the content or reliability of links, or for any loss or inconvenience arising from their use.
