10/04/2025
Strengthening Our Client Commitment: Iconic Strata Launches Customer Satisfaction Survey.
At Iconic Strata Management, customer service has always been more than just a promise, it’s a core part of who we are. To ensure we continue delivering the highest standard of service to our valued clients, we’re taking another important step forward.
Measuring What Matters – Your Experience
While we believe in the quality of our service, we know there’s only one true way to measure success by asking our clients.
That’s why, as part of our ongoing Service Performance Guarantee, we’ve launched a new Customer Satisfaction Survey. This initiative is designed to gather valuable insights that will help us identify what we’re doing well and where we can improve. Your feedback will play a key role in shaping the future of our service offering.
Partnering with rev™ Branding for Independent Insights
To ensure an independent and professional approach, we’ve partnered with rev™ Branding Agency, a trusted marketing and brand advisory firm. They will be managing the entire survey process, ensuring complete confidentiality for all participants.
rev™ Branding Agency www.revbranding.com.au.
A Stronger Future, Together
At Iconic Strata, our mission is simple: to continually raise the bar in strata management. By participating in this survey, you're helping us do just that - refining our service, strengthening our performance, and reinforcing our commitment to putting clients first.
We thank our clients in advance for your support and look forward to delivering even better outcomes for your property and community.
More about our Service Performance Guarantee >>>
https://www.iconicstrata.com.au/service-performance-guarantee/
Iconic Strata Management
