11/10/2026
JOIN OUR TEAM 💛🐊
We are looking for a friendly, dependable Visitor Services Host to join our small team at our Adelaide River attraction.
You’ll help create a welcoming, well-organised and memorable visitor experience from arrival to departure. From greeting guests and preparing them for their cruise to welcoming them back, serving refreshments and helping them choose a souvenir, your attention to the small details will make a difference.
Bring your retail, hospitality or customer-service experience into a distinctive tourism setting, working alongside our Site Manager and cruise crews. We operate all year, including through the wet season, so this is an ongoing position rather than a seasonal appointment.
This permanent part-time role offers 30 hours across four days, generally including one weekend day, with public holiday work required at times. We aim for a regular roster, with occasional changes discussed to cover leave, illness or busy periods.
🐊 Key responsibilities 🐊
🌟 Welcoming visitors on arrival and helping them feel informed, comfortable and ready for their experience.
🌟 Answering enquiries, processing bookings and tickets, and providing clear information about cruise times and facilities.
🌟 Recognising visitors who need additional assistance and communicating relevant information to our cruise crews.
🌟 Helping coordinate coach arrivals and visitor movements before and after cruises.
🌟 Welcoming guests back from their cruise, answering questions and providing friendly service through to departure.
🌟 Serving customers in our retail shop and café, handling payments and maintaining accurate records.
🌟 Replenishing stock and keeping displays inviting.
🌟 Keeping visitor areas, public amenities and surrounding facilities clean, tidy and ready for guests.
🌟 Reporting hazards and maintenance concerns, and supporting emergency communications when required.
🌟 Providing occasional onboard support when crew cover is needed, following training and competency assessment
🐊 About you 🐊
🌟 Experience in retail, hospitality, tourism or another customer-service setting.
🌟 A friendly manner and clear, respectful communication.
🌟 An eye for detail and a genuine interest in making visitors feel welcome and valued.
🌟 Reliability, initiative and the ability to stay organised during busy periods.
🌟 Confidence using booking systems, EFTPOS and everyday computer applications, or a willingness to learn.
🌟 A willingness to share cleaning, housekeeping and other practical duties.
🌟 The ability to work independently and contribute to a small, flexible team.
🌟 Availability for the roster described above and a willingness to undertake training for occasional onboard duties.
🌟 Reliable transport to and from work.
🌟 Currently living in Australia with valid Australian work rights.
💛 Please apply via Seek 💛
https://au.seek.com/job/95182809?tracking=SHR-IOS-SharedJob-anz-1
