The AOT Group

15/03/2020

URGENT MESSAGE TO OUR GLOBAL PARTNERS - WITH ARRIVALS INTO AUSTRALIA OVER THE NEXT 14 DAYS......
SUNDAY 4PM
The Prime Minister of Australia has announced all International arrivals from 12 Midnight tonight - must go into 14 day Self imposed Home based quarantine - applicable to all International Tourists and Australians returning home.
What is not clear is the detail - as we have many arrivals in the Air at the moment - we are not sure if they can fly home immediately or they have to stay in quarantine.. (AOT will work on these details with the Government).
AOT is running reports on Sunday night for the most immediate arrivals and our Reservations Team will be in contact shortly.
Our After Hours Telephone is in Operation and our Reservations Centre will be fully staffed to handle Clients calls.
Kindest Regards
Gary Paterson
GM AOT Inbound Brands
[email protected]
T: +61 431 077 771 (whatsapp enabled)

14/03/2020

VERY IMPORTANT MESSAGE TO OUR GLOBAL PARTNERS WITH NZ ARRIVALS OVER THE NEXT MONTH.

NEW NZ GOVERNMENT DIRECTIVE

Kia ora,



Further to previous information regarding the restriction on travel into New Zealand the Government have this evening announced increased measures which will come into force at midnight tomorrow (Sunday 15th March), and will be relevant for anyone arriving after that.



The new guidelines are a means to prevent New Zealand from experiencing a spread of the Covid-19 virus and mean that everyone arriving into the country will be required to register with Healthline (‪0800 358 5453‬) and then self-isolate for 14 days. This will be valid for 16 days, when it will be reviewed further and possibly extended.



NZ Immigration hasn’t been updated as yet - but some information is below on the Ministry of Health website:



https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-health-advice-general-public/covid-19-novel-coronavirus-countries-and-areas-concern



As this is an evolving situation and we are awaiting more details, we can update you further as we receive information.



https://www.tvnz.co.nz/one-news/new-zealand/everyone-entering-new-zealand-required-isolate-cruise-ships-banned



With this news our mutual clients would not be able to enjoy New Zealand freely so we would advise that their best option would be not to travel - but perhaps postpone their trip until we are beyond the effects of Covid-19



Many thanks

Karen





Karen Joyce
General Manager NZ

ATS Pacific
ATS Pacific NZ
Level 5, Chorus House
66 Wyndham Street
Auckland 1010 New Zealand

Phone: ‪+64 9 918 7120‬
Fax: ‪+64 9 918 7148‬
Mail: [email protected]
Web: http://www.atspacific.co.nz

Countries and territories that are areas of concern for COVID-19.

06/02/2020

The regeneration has started 😊😊😊

02/02/2020

Great to the see the recovery is well and truly underway

29/01/2020

There is no better time to come visit Australia...

We want to send our mates around the world a big thank you for all your love and support. We hope you'll come visit soon!

09/01/2020

Friday 10.01.2020 UPDATE 10.30am

The good news is that the resurgence of the Kangaroo Island fires - overnight has now been down graded to a watch and act scenario for both fires.

It is very windy on KI and we have had some rain.

Unfortunately - Today there is no tourists permitted to travel to the Island as the fire fighters are moving in equipment - and supplies for KI residents such as food and water.
Also government departments are checking on burning trees, road closures, water plants etc etc.

We will have another update at 5pm today about the potential opportunity of weekend arrivals for KI.

09/01/2020

Get the latest bushfire information on the destinations ...

Get the latest bushfire updates, travel advice and safety alerts for travelling to Australia. Stay informed and find the most up-to-date information here.

06/01/2020

From all at Helloworld Travel, our thoughts are with all the families who have lost their properties and stock, as well as all the small and medium businesses, particularly those in tourism who have been affected at their busiest time of their year.

Today, we have donated 10 truckloads of hay (that’s 2000 bales) and 575,000 litres of water through the Buy a Bale charity http://bit.ly/Buy_a_Bale helping farmers impacted by the drought and now the bushfires.

We are also working towards other initiatives in all our divisions to further support the victims of the bushfires in the coming weeks.

04/01/2020

Our Inbound Reservations Centres in Sydney and Melbourne have additional staff working over the weekend and will be available to talk with any of the effected passengers and re-book new services for them as required.

AOT INBOUND - MELBOURNE
+61 3 9867 9590 (09.00hr to 18.00hrs)
+61 407 308771 - EN (After Hours duty manger)
+61 411 762 192 - IT (After Hours duty manager)

EXPERIENCE TOURS - MELBOURNE
+61 3 9326 9011 (09.00 to 18.00hrs)
+61 411 636 747 (After Hours Duty Manager)

ATS PACIFIC - SYDNEY
+61 2 8229 4811 (09.00hr to 18.00hrs)
+61 2 8229 4811 (Afterhours - follow the prompts)

Our staff have been rebooking effected passengers in Adelaide, Barossa Valley, McLaren Vale, Clare Valley, and Coonawarra, where the temperatures are expected very mild till next Wednesday.

Our staff are here to assist and all management are on duty during this difficult period.

Gary Paterson
M. +61 431 077 771
[email protected]

Neale Herridge
M. +61 418 408 315
[email protected]

04/01/2020

Our Inbound Reservations Centres in Sydney and Melbourne have additional staff working over the weekend and will be available to talk with any of the effected passengers and re-book new services for them as required.

AOT INBOUND - MELBOURNE
+61 3 9867 9590
(09.00hr to 18.00hrs)
+61 407 308771 - EN (After Hours duty manger)
+61 411 762 192 - IT (After Hours duty manager)

EXPERIENCE TOURS - MELBOURNE
+61 3 9326 9011
(09.00 to 18.00hrs)
+61 411 636 747 (After Hours Duty Manager)

ATS PACIFIC - SYDNEY
+61 2 8229 4811
(09.00hr to 18.00hrs)
+61 2 8229 4811 (Afterhours - follow the prompts)

Our staff have been rebooking effected passengers in Adelaide, Barossa Valley, McLaren Vale, Clare Valley, and Coonawarra, where the temperatures are expected very mild till next Wednesday.

Our staff are here to assist and all management are on duty during this difficult period.

Gary Paterson
M. +61 431 077 771
[email protected]

Neale Herridge
M. +61 418 408 315
[email protected]

04/01/2020

Good morning,

Due to the worsening bush fire situation on Kangaroo Island in South Australia. Where we now know we have many roads closed off - The National Park is closed - Day Tour has been suspended till mid next week - many tourist attractions are also closed. It is with a heavy heart that we will evacuate all existing Kangaroo Island passengers and not send anyone to the Island for the next 48hrs.

The spectacular Southern Ocean Lodge on Kangaroo Island has been heavily damaged by fire in their location overnight and is now closed to further notice. Our Reservations Centres will now be running Southern Ocean reports and will be in contact in due time.

Sealink is running extra ferry services to Kangaroo Island bringing in Firefighters and the expectation that anyone who wants to leave the Island today Saturday will be able to do so. Due to sheer volume of people involved Residents and Tourists at Kangaroo Island - ticket amendments will be made at the ferry terminal and not by phone.

Our Reservations Centres in Sydney and Melbourne have additional staff working over the weekend and will be available to talk with any of the effected passengers and re-book new services for them as required.

AOT INBOUND - MELBOURNE
+61 3 9867 9590 (09.00hr to 18.00hrs)
+61 407 308771 - EN (After Hours duty manger)
+61 411 762 192 - IT (After Hours duty manager)

EXPERIENCE TOURS - MELBOURNE
+61 3 9326 9011 (09.00 to 18.00hrs)
+61 411 636 747 (After Hours Duty Manager)

ATS PACIFIC - SYDNEY
+61 2 8229 4811 (09.00hr to 18.00hrs)
+61 2 8229 4811 (Afterhours - follow the prompts)

Our staff have been rebooking effected passengers in Adelaide, Barossa Valley, McLaren Vale, Clare Valley, and Coonawarra, where the temperatures are expected very mild till next Wednesday.

Our staff are here to assist and all management are on duty during this difficult period.

Gary Paterson
M. +61 431 077 771
[email protected]

Neale Herridge
M. +61 418 408 315
[email protected]

19/02/2019