04/02/2021
The Good news, the Sad news and the Exciting news - sorry itโs a long one - if you could share that would be amazing !
The Good News....
After 10 months of refunding customer bookings (and sadly my entire 2020 income ๐ข) I am happy to announce that as of today nearly all of my customers bookings have all been actioned for either refunds where applicable or credit options taken. Itโs taken 10 months of endless chasing of suppliers, fighting for what my customers want & completing a mountain of administration work but I have got there in the end! ๐๐ป
The Sad news....
Travel Counsellors have announced their departure from the Australian travel market due to the terrible effects of covid19 on the travel industry and our ongoing international border closure. ๐ข.
I have had an incredible 4.5 years with Travel Counsellors. I have loved every minute of it ( well .... except for 2020 ) ๐ณ
After much thought I have made a decision that I think best suits you .. my valued customers and me as your trusted Travel Industry advisor and business owner.
The Exciting newsโฆ.
As part of Travel Counsellors departure from the Australian market, I am going to be aligning with Express Travel Group under the Independent Travel Advisors brand.
ITA is 100% Australian owned under the banner of Express Travel Group who is also 100% Australian owned. That is paramount in my view.
Express have been in the industry for 30 years, so the experience & the buying power is enormous!!
At ITA - we will partner with all of the current suppliers of Travel Counsellors. In addition we have new and exciting partners such as Luxury Escapes and Creative Cruising โ with more exciting ones still to be announced!!
I can cater for packaged budget holidays and of course as always my speciality is my tailor created holidays designed especially for you and with you, along with an incredible range of luxury boutique high end holidays.
ITA hold the same core values and ethos as Travel Counsellors. They are Australiaโs most respected travel brand and I am really excited to extend my career, moving forward with you my clients, by aligning with this amazing company. Your current bookings with TC are all safe and protected with me.
I look forward to making your travel dreams come true once we reopen to the world. When we start travelling again, I am here.
If you have read this far I really appreciate it, and remember word of mouth continues to be my only source of referral. Kind regards Nikki
NIKKI BUCCERI
TRAVEL COUNSELLOR
T 0407 765 372
E [email protected]
W https://www.travelcounsellors.com.au/nikki.bucceri
Travel Counsellors PTY Ltd, Level 4, 53 Queen Street, Melbourne, 3000
ATAS Accreditation A10764, IATA 02 3 6297 5, ABN 46 125 068 448, AFTA 03751