22/05/2026
The airport check-in counter, once the bustling, paper-heavy starting point of every holiday, is fast becoming a relic of the past.
As airlines introduce new digital check-in features, experts warn not to give up on personal service, as it's still very much needed - particularly when the technology fails.
Are you a fan of digital check-in and self-service bag drop - or do you still appreciate personal assistance?
✍Sarah Falson
📸Unsplash