08/09/2026
𝐍𝐙 𝐢𝐬 𝐇𝐢𝐫𝐢𝐧𝐠!
𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
✓ Handle daily queries from travel agents and provide timely support.
✓ Resolve portal issues, including login and account-related problems.
✓ Coordinate with Reservation, Ticketing, Sales, and Accounts teams.
✓ Maintain strong relationships and smooth communication with travel agents.
✓ Handle complaints and ensure timely resolution.
✓ Assist with onboarding new agents and provide basic portal guidance.
✓ Perform other duties as assigned by management.
𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
Bachelor’s Degree in any discipline (Business Administration or relevant field preferred).
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞:
1–2 years of relevant experience in Customer Support or Travel Agency Operations preferred.
Knowledge of GDS Systems and Travel Agency Processes will be an added advantage.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
✓ Must be fluent in English (spoken and written).
✓ Strong communication and problem-solving skills.
✓ Ability to multitask and coordinate across departments.
✓ Professional attitude and customer-centric approach.
✓ Basic computer proficiency and email handling skills.
𝐒𝐚𝐥𝐚𝐫𝐲 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:
• Salary Range: BDT 20,000 – 30,000 (based on experience, skills, and performance)
• Allowances: Travel allowance, mobile bill coverage, and performance bonus
• Lunch Facilities: Fully subsidized lunch provided
• Festival Bonus: Two festival bonuses annually
• Salary Review: Conducted on a yearly basis
• Sales Commission: Attractive monthly sales commission structure
• Global Exposure: Opportunity to work with global players across Asia and Europe
• Yearly Tour/Picnic: Annual company-sponsored tour or picnic for team building and recreation
𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
Please apply through the following link:
https://forms.gle/XvKPHNfLL3no3JZw6
Any Issues or Queries: [email protected]
Only shortlisted candidates will be contacted for further assessment.
