02/09/2024
JustYatra.com may not charge a penalty on the cancellation of a tour package for several reasons:
Customer Satisfaction: They might prioritize customer service and satisfaction, aiming to build long-term relationships with travelers.
Flexible Policies: Offering a no-penalty cancellation policy can attract more customers who appreciate flexibility in their travel plans.
Competitive Advantage: In a competitive travel market, lenient cancellation policies can differentiate them from other providers and encourage bookings.
Negotiated Rates: They may have agreements with service providers that allow for cancellations without penalties, which they can pass on to customers.
Market Strategy: It might be part of a broader marketing strategy to increase bookings by reducing the perceived risk associated with planning travel.
Insurance Option: They may encourage customers to purchase travel insurance, which can cover cancellations, allowing them to offer more lenient policies.
