SYNERGY SOLUTIONS

SYNERGY SOLUTIONS Synergy Solutions provides full-service Inbound, Outbound, and BPO Call Center Services in Bangladesh

We have broad experience providing successful customer engagement solutions for companies of all sizes ranging from the Fortune 100 to fast growth entrepreneurial organizations. Our core specialization lies in our ability to develop a high quality work-force that uses state of the art technology to develop customized contact center solutions for clients across a wide variety of industries.

শুভ নববর্ষ ১৪৩৩ 🌿পহেলা বৈশাখ উপলক্ষে Synergy Solutions-এর পক্ষ থেকে সবাইকে জানাই আন্তরিক শুভেচ্ছা।নতুন বছর হোক নতুন উদ্য...
13/04/2026

শুভ নববর্ষ ১৪৩৩ 🌿

পহেলা বৈশাখ উপলক্ষে Synergy Solutions-এর পক্ষ থেকে সবাইকে জানাই আন্তরিক শুভেচ্ছা।

নতুন বছর হোক নতুন উদ্যম, নতুন সম্ভাবনা আর সাফল্যে ভরা।

Built on sacrifice. Driven by ambition.Growing with Bangladesh. Happy Independence Day to everyone.
25/03/2026

Built on sacrifice. Driven by ambition.
Growing with Bangladesh. Happy Independence Day to everyone.

A blessed evening of Iftar, prayers, and togetherness. May Allah accept and forgive us all. 🌙
24/03/2026

A blessed evening of Iftar, prayers, and togetherness.
May Allah accept and forgive us all. 🌙

Eid Mubarak from all of us at Synergy Solutions! 🌙✨May this Eid bring new opportunities, stronger partnerships, and cont...
20/03/2026

Eid Mubarak from all of us at Synergy Solutions! 🌙✨

May this Eid bring new opportunities, stronger partnerships, and continued success for everyone. 🤝

16/03/2026

Iftaar Mahfil 2026 🌙
An evening of unity, gratitude, and beautiful moments shared together.

From kickoff to the final whistle; pure passion, teamwork, and unforgettable moments. ⚽🔥Snippets from "The Eternal Cup 2...
17/02/2026

From kickoff to the final whistle; pure passion, teamwork, and unforgettable moments. ⚽🔥

Snippets from "The Eternal Cup 2025", Sports Fiesta 2025 - a football tournament organized by Synergy Solutions Sports Club.

From the table to the turf; pure competition, concentration, and vibes! 🎯⚽🎱Reliving the action from 8 Ball Pool, Ludo Qu...
11/02/2026

From the table to the turf; pure competition, concentration, and vibes! 🎯⚽🎱

Reliving the action from 8 Ball Pool, Ludo Queenz, FC24 Championship, and Racket Rush at Sports Fiesta 2025 organized by Synergy Solutions Sports Club!

Start Your International Career with Synergy Solutions! 🌍✨We’re excited to announce an exclusive recruitment drive at EN...
16/01/2026

Start Your International Career with Synergy Solutions! 🌍✨

We’re excited to announce an exclusive recruitment drive at ENACT, organized by Young Economists of SEU, Southeast University! We’re looking for motivated Customer Relationship Officers to join our night shift team.

How to Apply:
📧 Send your resume (with photo) to [email protected] or [email protected]
📍 Or visit our booth at the ENACT event at SEU tomorrow

Opportunity’s knocking—don’t make it wait. 🚀

We are excited to announce that ENACT is bringing a fantastic career opportunity directly to you on our event day! This exclusive recruitment drive will take place at the Southeast University campus.

SYNERGY SOLUTIONS is hiring Customer Relationship Officers (Night Shift)

Location: 28, Main Road 1, Senpara Parbata, Section 10, Mirpur, Dhaka, Bangladesh

Position: Customer Relationship Officer
Job Nature: Full-Time
Office Hours: 8:00 PM - 5:00 AM
Weekend: 2 days (Saturday & Sunday)

▶ Compensation & Benefits:
• Salary - 20,000 - 25,000 BDT
• Performance Bonus
• Transportation Allowance or Pickup & drop-off
• Attendance Bonus
• Best Performer/Attendance Bonus (Subject to Eligibility Conditions)
• Quarterly Salary Increment (Subject to Eligibility Conditions)
• 2 Festival Bonuses (Subject to Eligibility Conditions)

▶ Company Overview:
Synergy Solutions is a leading international call center company that provides quality services to clients in the US and Canada. We are looking for dynamic and motivated individuals who can join our team and contribute to our success.

▶ Job Responsibilities:
• Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
• Identify customers' needs, clarify information, research issues and provide solutions and/or alternatives.
• Sell services / products over the phone as per the instructions provided.
• Record all conversations in our call center database in a clear and accurate manner.
• Meet personal / team quality and quantity targets.

▶ Qualifications & Requirements:
• O Level, A Level, HSC, Bachelor of Business Administration (BBA) (Other relevant department)
• Undergraduate students with good English communication skills are encouraged to apply.
• Willing to work at night shifts to match business hours in USA & Canada
• Professional, courteous and proficient in phone etiquette.
• Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
• Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
• Ability to work independently as well as cooperatively in a team setting.
• Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
• Previous experience in call centers, telemarketing or a similar role will be preferred.

▶ Experience:
• 1 year of experience in a relevant field will be preferred. However, freshers with dedication to work are also welcome to apply.

▶ Competencies We Expect:
• Good Communication Skills
• Familiarity With The Position
• Team Player
• Leadership Skills
• Initiative
• Planning & Organizing
• Problem-Solving Capacity
• Willingness To Learn

▶ Food & Others :
• Subsidized Lunch
• Unlimited Tea & Coffee

▶ Entertainment:
• Annual Retreats
• Celebration of Events & Occasions
• Relax & Game Zone

▶ Games We Play:
• Indoor Games: Billiard, PlayStation, Chess etc.
• Outdoor Games: Football, Cricket, Badminton, etc.

▶ Learning Opportunities:
• Quarterly Reviews & Feedbacks
• Training & Development By Organization Assigned Consultants
• An Environment That Fosters Accelerated Growth & Learning

▶ Employee Centric Policies:
• Leave Policy
• Performance Management System
• Work-Life Benefits

▶ Application Process:
Interested candidates must send their resume with a photo and a job application to [email protected]. Selected candidates will get a text at their provided cellphone once they're shortlisted for an interview.

Synergy Solutions is hiring Customer Relationship Officers (Night Shift)Location: 28, Main Road 1, Senpara Parbata, Sect...
12/01/2026

Synergy Solutions is hiring Customer Relationship Officers (Night Shift)
Location: 28, Main Road 1, Senpara Parbata, Section 10, Mirpur, Dhaka, Bangladesh

Position: Customer Relationship Officer
Job Nature: Full-Time
Office Hours: 8:00 PM - 5:00 AM
Weekend: 2 days (Saturday & Sunday)

▶ Compensation & Benefits:
• Salary - 20,000 - 25,000 BDT
• Performance Bonus
• Transportation Allowance or Pickup & drop-off
• Attendance Bonus
• Best Performer/Attendance Bonus (Subject to Eligibility Conditions)
• Quarterly Salary Increment (Subject to Eligibility Conditions)
• 2 Festival Bonuses (Subject to Eligibility Conditions)

▶ Company Overview:
Synergy Solutions is a leading international call center company that provides quality services to clients in the US and Canada. We are looking for dynamic and motivated individuals who can join our team and contribute to our success.

▶ Job Responsibilities:
• Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
• Identify customers' needs, clarify information, research issues and provide solutions and/or alternatives.
• Sell services / products over the phone as per the instructions provided.
• Record all conversations in our call center database in a clear and accurate manner.
• Meet personal / team quality and quantity targets.

▶ Qualifications & Requirements:
• O Level, A Level, HSC, Bachelor of Business Administration (BBA)
• Undergraduate students with good English communication skills are encouraged to apply.
• Willing to work at night shifts to match business hours in USA & Canada
• Professional, courteous and proficient in phone etiquette.
• Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
• Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
• Ability to work independently as well as cooperatively in a team setting.
• Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
• Previous experience in call centers, telemarketing or a similar role will be preferred.

▶ Experience:
• 1 year of experience in a relevant field will be preferred. However, freshers with dedication to work are also welcome to apply.

▶ Competencies We Expect:
• Good Communication Skills
• Familiarity With The Position
• Team Player
• Leadership Skills
• Initiative
• Planning & Organizing
• Problem-Solving Capacity
• Willingness To Learn
What We Can Offer You:

▶ Food & Others :
• Subsidized Lunch
• Unlimited Tea & Coffee

▶ Entertainment:
• Annual Retreats
• Celebration of Events & Occasions
• Relax & Game Zone

▶ Games We Play:
• Indoor Games: Billiard, PlayStation, Chess etc.
• Outdoor Games: Football, Cricket, Badminton, etc.

▶ Learning Opportunities:
• Quarterly Reviews & Feedbacks
• Training & Development By Organization Assigned Consultants
• An Environment That Fosters Accelerated Growth & Learning

▶ Employee Centric Policies:
• Leave Policy
• Performance Management System
• Work-Life Benefits

▶ Application Process:
Interested candidates must send their resume with a photo and a job application to [email protected]. Selected candidates will get a text at their provided cellphone once they're shortlisted for an interview.

Stepping into a new year with renewed energy, bigger goals, and stronger teamwork.Happy New Year from all of us at Syner...
31/12/2025

Stepping into a new year with renewed energy, bigger goals, and stronger teamwork.

Happy New Year from all of us at Synergy Solutions!

14/04/2025

শুভ নববর্ষ! 🌸🎉
নতুন বছরের প্রতিটি দিন সবার জীবনে বয়ে আনুক সুখ, শান্তি ও সমৃদ্ধি। ১৪৩২ সাল হোক শুভ ও মঙ্গলময়।

Address

28, Main Road 1, Senpara Parbata, Mirpur 10
Dhaka
1216

Opening Hours

Monday 19:00 - 07:00
Tuesday 19:00 - 07:00
Wednesday 19:00 - 07:00
Thursday 19:00 - 07:00
Friday 19:00 - 07:00
Saturday 19:00 - 07:00

Telephone

+12146139248

Website

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