23/04/2025
Job Offer: Customer Service Representative – Travel & Cargo Services
Location: Dhaka-Bangladesh
Job Type: Full-Time
Company: BD FLY AVIATION & TOURISM
We are excited to offer an opportunity to join our dynamic team at BD FLY AVIATION & TOURISM, a trusted provider of travel and cargo services. We're currently seeking a dedicated and customer-focused Customer Service Representative who thrives in a fast-paced environment and is passionate about helping people.
Key Responsibilities:
• Provide outstanding customer service via phone, email, and in-person
• Assist clients with travel bookings, ticketing, and itinerary changes
• Handle cargo shipment inquiries, tracking, and documentation
• Resolve customer concerns and ensure a positive experience
• Maintain accurate records of interactions and transactions
• Collaborate with internal departments to ensure smooth service delivery
Requirements:
• High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
• Previous experience in customer service, preferably in travel or logistics
• Strong communication and interpersonal skills
• Ability to multitask and stay organized
• Proficiency in basic computer applications and booking systems
• Fluency in English both written and spoken, is a plus
What We Offer:
• Competitive salary and performance-based incentives
• On-the-job training and professional development
• Friendly and supportive team environment
• Employee discounts on travel services
• Opportunities for growth within the company
If you’re enthusiastic about travel, logistics, and helping people, we’d love to hear from you!
How to Apply:
Please send your resume and a brief cover letter to [[email protected]] with the subject line: Customer Service Application – [Your Name]
