i12 social innovation is an IT-solutions firm that takes a human-centered approach to helping organizations in the public and private sectors improve, innovate and grow. There’s a saying that every organization is optimized to achieve the results it currently gets. The implication is that, in order to achieve new and better results, organizations must respond differently by taking on novel means o
f evaluating problems, spotting opportunities, and working toward future success. At i12 for organizational transformation we focus on seeing firms through a human-centered lens to help them change and evolve. By examining how an organization is set up to deliver its offerings, we can help it overcome myriad challenges. To this end, we conceive and develop spaces, tools like our IDEA improvement tool, processes, strategies, and programs that prompt behavioral and cultural changes. Whenever a company designs a new product, service, or experience, it is essentially designing its business. When done well, Business Design creates offerings that inspire organizations and excite customers. At i12, we combine design thinking and traditional corporate strategies to help clients create avenues for market growth. By shifting focus from linear practices to iterative design processes, we can shed light on new options and explore the various alternatives. Our methods include qualitative and quantitative research, business model prototyping, data visualization, organizational design, and IP liberation. Social innovation seeks to create transformational change in under-served, underrepresented, and disadvantaged communities worldwide. At i12, we use design thinking to address issues such as poverty, nutrition, health, water and sanitation, economic empowerment, access to financial services, and gender equity.
