TICO Ontario Registration No: 50020640 | Expedia Cruises (Team Friesen) Main Office (705) 470-3303 Leanne (705) 923-5356 Gary (705) 918-3772 We’ve been voted Sudbury’s Favourite Travel Agency since 2016 for a reason. We don’t just research travel: we live it. Our passports have run out of pages before they ever ran out of time. Between us, we’ve explored over 60 countries, sailed on 30+ cruises, and flown around the globe more times than we can count, and we’re still adding to our bucket lists. We’ve navigated delays, detours, upgrades, ship changes, and “well, that wasn’t in the brochure” moments - so when something comes up, we already know how to handle it.
And when you trust us with your vacation, you’re not guessing; you’re benefiting from real-world experience, insider knowledge, and advice that only comes from being there. Commonly asked questions:
Do we ever charge fees for our services? Nobody likes to work for free, and we value our time as much as we value yours. Airlines, some apartment / vacation home rental companies and a few other travel suppliers do not offer any travel agent commissions. In those cases, we'll charge a non-refundable booking and management fee. Fees for booking flights range from $50/ticket (for simple one-way domestic flights to $150 ticket (for multi-connection, international fares). We'll be there to service your booking and answer all of your questions, regardless of how many you have :) If you've ever tried to get through to an airline, you'll probably ask us why we charge so little ;)
There are also situations when we work with families or groups that require or request very complicated itineraries that involve a great deal of research time. In these situations, we may will charge a research fee for the time we spend working on your behalf. These fees can range from $100-$250.000 Those fees can be applied toward your balance once you book. If you choose not too book, or to book yourself or with another agent, those fees become non-refundable. We will ALWAYS let you know up front if these fees apply so that you can decide if you want our help or not. Expedia Cruises - Air, Land and Sea Vacations
Friesen Travel Group
TICO Ontario Registration No: 50020640
