08/30/2026
Tour Operations & Guest Experience Coordinator
Newfoundland Photo Tours is seeking a detail-oriented and highly organized professional to join our team as a Part-Time (Remote/Flexible) Tour Operations & Guest Experience Coordinator.
This role is ideal for someone who takes pride in delivering exceptional service and enjoys coordinating seamless, high-quality travel experiences. You will play a key role in managing guest bookings, organizing accommodations, and ensuring every aspect of our tours is executed at a professional standard.
Key Responsibilities
· Manage all guest inquiries and bookings in a timely and professional manner.
· Coordinate customized tour itineraries based on client needs and schedules.
· Book and organize accommodations for all tours.
· Maintain accurate records of bookings, schedules, and logistics.
· Communicate clearly and consistently with guests before and during their trip as required.
· Build and maintain strong relationships with accommodations and local partners.
· Ensure all tour details are organized and executed smoothly.
· Assist with administrative and operational tasks as required.
· Support business initiatives such as funding proposals and planning when needed.
· Perform other related duties as assigned.
Qualifications
· Strong attention to detail with excellent organizational skills.
· Professional communication and customer service abilities.
· Ability to manage multiple bookings and timelines simultaneously.
· Self-motivated and capable of working independently.
· Experience in tourism, hospitality, or administration is an asset.
· Knowledge of Newfoundland and Labrador is an asset.
· Proficient in Microsoft Word and Excel.
Who We're Looking For
We're looking for someone who is highly organized, proactive, and passionate about delivering outstanding customer service. The ideal candidate enjoys coordinating the many details that go into creating exceptional travel experiences and can confidently manage multiple priorities in a fast-paced environment. Strong communication skills, attention to detail, and the ability to work independently are essential. While direct tour operations experience is an asset, we're equally interested in candidates with experience in hospitality, travel, customer service, office administration, or similar roles involving reservations, scheduling, logistics, and building positive client relationships.
Position Details
· Part-time with flexible, self-managed hours.
· Workload will vary depending on tour schedules and season.
· Compensation based on experience.
How to Apply Please send your resume and cover letter to [email protected] by August 31, 2026.
We are looking for someone who is reliable, organized, and committed to delivering a high level of service that reflects the quality of our brand. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
