06/30/2026
Port Hastings Visitor Information Centre Update
June 30, 2026
As you may have heard in local media over the past few weeks, Destination Cape Breton has submitted a formal proposal to the Provincial Government and to the Island’s five municipalities to approve a collaborative approach to operate the Port Hastings Visitor Information Centre for the 2026 season. We want to give you a direct update on where things stand.
When the Province announced it would close the Port Hastings VIC this year, Destination Cape Breton expressed serious concern and advocated to have the decision reversed. The centre counselled 72,862 visitors in 2025 — a 15.5% year-over-year increase in demand, even as overall Island visitation grew by roughly 2%. Closing the "front door" of Cape Breton Island–Unama'ki at a moment of growing demand is, in our assessment, a risk the Island's tourism economy cannot afford.
Our proposal is a collaborative pilot project for 2026. Under this model, the total operating budget is approximately $150,000 — roughly half of what the Province spent last year on Port Hastings but for a shorter operating period. These costs would be shared among the Province of Nova Scotia, the five municipalities and Destination Cape Breton.
We are pleased to report that all five Cape Breton municipalities have committed to the proposal and our Board has approved Destination Cape Breton’s participation. We are still waiting for a response from the Province. Given that the Department of Public Works owns the Port Hastings VIC property, we cannot proceed with the proposal without their approval to use the building.
We have been told that a response is expected soon — but time is critical. The summer season is already underway and every day confused visitors are stopping at the site only to be disappointed at the lack of service.
We are asking you to help. Please contact your MLA directly to express your support for this proposal and to request a timely response from the Province.
Thank you for your continued partnership.
Sincerely,
Terry Smith, CEO